--000000000000af081c05ef42ce96 Content-Type: text/plain; charset="UTF-8" Hi Keri, Thank you for your email. I will speak with the team in Winnipeg about this case. I know staffing has been an issue with finding the right fit. If it's alright with you I will reach out to Sandra directly once I speak with her Client Success Manager Brian. Have a great evening, Cheryl On Wed, Dec 7, 2022 at 1:50 PM Keri Thrush wrote: > Hi, Cheryl, > > Passing off the detractor below. Thanks so much! > > On Tue, Dec 6, 2022 at 9:34 PM Medallia wrote: > >> Client Name: Joyce Thompson >> >> CC ID: 1000000000042869 >> >> Primary Contact: Sandra Pratt >> >> PC Contact Info: sancam10@shaw.ca / +2048074591 >> >> Survey Delivery: Email >> >> >> Division: Canada >> >> Business Unit: Winnipeg >> >> Tenure: 4 Weeks - Less Than 8 Weeks >> >> Actual Customer Segment: Elephant >> >> Stated Customer Segment: Cheetah >> >> Survey: Relationship 1 >> >> Main Score: 5 >> >> Comments: She is working out well. Auntie likes her. It took a bit to >> find someone who would fit with auntie. Most workers were not knowledgeable >> enough. >> >> >> Please click here to see the full survey response and learn more about >> the client: https://hca.medallia.com/hca/respInvForm.do?surveyid=169508 >> > -- *Cheryl Cartwright* *Regional, Client Success, Canada * Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity ccartwright@homecareassistance.com --000000000000af081c05ef42ce96 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Keri, Thank you for your email. I wi= ll speak with=C2=A0the team in Winnipeg about this case. I know staffing ha= s been an issue with finding the right fit. If it's alright with you I = will reach out to Sandra directly once I speak with her Client Success Mana= ger Brian. Have a great evening, Cheryl On Wed, Dec 7, 2022 at 1:50 PM Keri Thrush < kthrush@thekey.com > wrote: Hi, Chery= l, Passing off the detractor below. Thanks so much! On Tue, Dec 6, 2022 at 9:34 PM Medallia < noreply@app.medallia.com > wrote: = Client Name: Joy= ce Thompson CC ID: 1000000000042869 Primary Contact: Sandra Pra= tt PC Contact Info: sancam10@shaw.ca / +2048074591 Survey Delivery: Email = Division: Canada Business Unit: Winnipeg Tenur= e: 4 Weeks - Less Than 8 Weeks Actual Customer Segment: Elephant Stated Customer Segment: Cheetah Survey: Relationship 1 Main Score: 5 Comments: She is working out well. Auntie likes her. It took a bit to find someone who would fit with auntie. Most workers were = not knowledgeable enough. Please click here to see the f= ull survey response and learn more about the client: https= ://hca.medallia.com/hca/respInvForm.do?surveyid=3D169508 -- <td valign=3D"top" style=3D"font-family= :"Ne