Fwd: 1000000000055014 Janet Davies (Montreal) - POC Needs Care Notes & CG License For Insurance Reimbiursement - [#594037]

----==_mimepart_6581ad7ea12a0_1d13f883fcebd3030909715 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good Morning, I wanted to follow up on this to see if your office has= been able to locate anything relating to CG Sumera Ali being a licensed = PSW? The former client's son is requesting this documentation to send to = the client's insurance company for reimbursement. Thank you. = = On Mon, 18 Dec at 9:47 AM , Timothy Thomas wrote: adding=C2=A0@Joey Taylor. Let me know if thi= s was received. = = = On Fri, Dec 15, 2023 at 4:45=E2=80=AFPM Marc Atkinson wrote: = = = = = Hi Maria and Nikita, = = =E2=80=8BPlease see my note below regarding former client Janet Davies (= https://montreal.clearcareonline.ca/clients/1000000000055014/). I am hopi= ng one of you can assist us with this. Janet's son Zenon is seeking some = sort of documentation which shows that our CG Sumera Ali is a licensed PS= W. He told me that his mother's insurance company, Manulife, definitely n= eeds this in order to approve their claim for them to get reimbursed for = the four shifts we provided care for her. = = Please let me know what sort of documentation that can be provided, if a= ny. Thank you. = = = = = = On Fri, 15 Dec at 4:42 PM , 1000000000055014 Janet Davies (Montreal) wrote: = Received phone call from former client's son Zenon Pasternak. His mother= had four shifts with us, on 7/29, 7/30, 8/5, and 8/6/23. She has an insu= rance policy through her former job at Manufactuer's Life Insurance Compa= ny of Canada. This company has an open claim with the client for reimburs= ement on the two invoices we billed to her for these shifts. Zenon is see= king care notes for these shifts along with a document for CG Sumera Ali = which shows that she is a licensed PSW. = = I advised him that I can send the care notes, but advised that I will ne= ed to work with the Montreal office to see what sort of documentation we = can provide on this CG. = = = = = = = = = = -- = Tim Thomas = Head of Canada Division = Please note my email has changed: = tt@TheKey.com = (514) 591-9387 = = TheKey.ca ----==_mimepart_6581ad7ea12a0_1d13f883fcebd3030909715 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good Morning, I wanted to follow up on this to see if your office has = been able to locate anything relating to CG Sumera Ali being a licensed P= SW? The former client's son is requesting this documentation to send to t= he client's insurance company for reimbursement. Thank you. On Mon, 18 Dec at 9:47 AM , Timothy Thomas &= lt;tt@thekey.com> wrote: adding=C2=A0 @Joey Taylor . Let me know if this was received. On Fri, Dec 15, 2023 at 4:45=E2=80=AFPM Marc Atkinson < itsupport@thekey.com = > wrote: Hi Maria and Nikita, =E2=80=8BPlease see my note below regarding former clien= t Janet Davies ( https://montre