Re: 1000000000055014 Janet Davies (Montreal) - POC Needs Care Notes & CG License For Insurance Reimbiursement - [#594037]

From
Joey Taylor <joey.taylor@thekey.com>
To
Marc Atkinson <billing@thekey.com>
CC
tt@thekey.com, mlicoudis@thekey.com, nmoreau@thekey.com
Date
Tue, 19 Dec 2023 09:59:06 -0500
Folder
INBOX
--000000000000562171060cde1cce Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Marc, The caregiver (Sumera) is not a PSW. We hire: 1. PSW 2. RNs from the Country of Origin 3. Caregivers with experience Sumera fits into category 3. Therefore she has no licence. On Tue, Dec 19, 2023 at 9:49=E2=80=AFAM Marc Atkinson = wrote: > Good Morning, > > I wanted to follow up on this to see if your office has been able to > locate anything relating to CG Sumera Ali being a licensed PSW? The forme= r > client's son is requesting this documentation to send to the client's > insurance company for reimbursement. > > Thank you. > > On Mon, 18 Dec at 9:47 AM , Timothy Thomas wrote: > adding @Joey Taylor . Let me know if this was > received. > > On Fri, Dec 15, 2023 at 4:45=E2=80=AFPM Marc Atkinson > wrote: > >> Hi Maria and Nikita, >> >> =E2=80=8BPlease see my note below regarding former client Janet Davies ( >> https://montreal.clearcareonline.ca/clients/1000000000055014/). I am >> hoping one of you can assist us with this. Janet's son Zenon is seeking >> some sort of documentation which shows that our CG Sumera Ali is a licen= sed >> PSW. He told me that his mother's insurance company, Manulife, definitel= y >> needs this in order to approve their claim for them to get reimbursed fo= r >> the four shifts we provided care for her. >> >> Please let me know what sort of documentation that can be provided, if >> any. Thank you. >> >> >> On Fri, 15 Dec at 4:42 PM , 1000000000055014 Janet Davies (Montreal) > zenonpasternak@rogers.com> wrote: >> Received phone call from former client's son Zenon Pasternak. His mother >> had four shifts with us, on 7/29, 7/30, 8/5, and 8/6/23. She has an >> insurance policy through her former job at Manufactuer's Life Insurance >> Company of Canada. This company has an open claim with the client for >> reimbursement on the two invoices we billed to her for these shifts. Zen= on >> is seeking care notes for these shifts along with a document for CG Sume= ra >> Ali which shows that she is a licensed PSW. >> >> I advised him that I can send the care notes, but advised that I will >> need to work with the Montreal office to see what sort of documentation = we >> can provide on this CG. >> >> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > > > 594037:611100 > --=20 Joey Taylor *General Manager Montreal* 514-907-5065 TheKey.ca [image: TheKey] --000000000000562171060cde1cce Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Marc,=C2=A0 The caregiver (Sumera) is = not a PSW. We hire: 1. PSW 2. RNs from the Country of Origin 3. Ca= regivers with experience=C2=A0 Sumera fits into category 3. Therefor= e she has no licence.=C2=A0=C2=A0 On Tue, Dec 19, 2023 at 9:49=E2=80=AFA= M Marc Atkinson &lt; billing@thekey.co= m &gt; wrote: Good Morning, I wanted

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