This is a multipart message in MIME format. ------=_NextPart_000_00A9_01D9BB06.78511D40 Content-Type: multipart/alternative; boundary="----=_NextPart_001_00AA_01D9BB06.78514450" ------=_NextPart_001_00AA_01D9BB06.78514450 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Ali, =20 Just to confirm, you are going to suspend service and we should continue = our outreach to collect the balance, Correct? =20 Gerard =20 =20 =20 From: Ali Malik =20 Sent: Thursday, July 20, 2023 10:54 AM To: Timothy Thomas Cc: Tim Thomas ; Sumira Suthesan = ; Joey Taylor ; = Cheryl Cartwright ; Desiree A. = ; Maria Licoudis ; = Melissa Caltagirone ; Gerard Draetta = Subject: Re: Padulo invoices =20 Thank you Tim =20 On Thu, Jul 20, 2023 at 10:52=E2=80=AFAM Timothy Thomas > wrote: Ive left a message for Ricky and told him that if we do not receive a = payment today services will be suspended tomorrow. I'll let you know if = he responds. =20 Thank you =20 On Thu, Jul 20, 2023 at 10:48=E2=80=AFAM Ali Malik > wrote: @Timothy Thomas We need to cancel care.=20 =20 Where does this communication come from? We gave them up until today. We = mentioned if EFT is rejected, we will be cancelling care. =20 @Gerard Draetta This is on the = collections sheet. We followed up multiple times, the client is just = pushing it off and we get a sense that they don't want to pay. Your team = can take it forward from here =20 thank you, =20 On Thu, Jul 20, 2023 at 10:45=E2=80=AFAM Tim Thomas > wrote: Hi Sumira, =20 Just following up on Padulo. What=E2=80=99s the status? =20 His EFT was rejected again this week. =20 =20 Tim Thomas Sr. 514: 726 7647 tthomas@thekey.com =20 =20 =20 =20 On Jul 14, 2023, at 2:56 PM, Sumira Suthesan > wrote: =20 Thank you, I will let Ricky know =20 -Sumira =20 On Fri, Jul 14, 2023 at 11:55=E2=80=AFAM Timothy Thomas > wrote: I recommend extending to Wednesday and service is pulled as of Thursday = July 20th. Final deadline.=20 =20 On Fri, Jul 14, 2023 at 2:53=E2=80=AFPM Sumira Suthesan = > wrote: Are we able to wait a few days? I think it takes a few days for the bank to process the payment. =20 =20 =20 On Fri, Jul 14, 2023 at 11:50=E2=80=AFAM Timothy Thomas > wrote: Are we extending his deadline then?=20 =20 On Fri, Jul 14, 2023 at 2:47=E2=80=AFPM Sumira Suthesan = > wrote: I called Ricky.=20 He said he gave the invoices to the bank and they will pay it. =20 =20 =20 On Fri, Jul 14, 2023 at 11:13=E2=80=AFAM Timothy Thomas > wrote: Any updates sumira? =20 On Thu, Jul 13, 2023 at 2:49 PM Joey Taylor > wrote: Client came to office and picked up all invoices (paid and not paid). =20 On Thu, Jul 13, 2023 at 1:38=E2=80=AFPM Sumira Suthesan = > wrote: Thank you. Ricky said he will be there around 2.30-3 pm today. =20 Thanks, Sumira =20 On Thu, Jul 13, 2023 at 10:34=E2=80=AFAM Tim Thomas > wrote: Today before 3:30 or tomorrow between 9 and 3:30 pm. =20 The address is the right one. =20 =20 Tim Thomas Sr. 514: 726 7647 tthomas@thekey.com =20 =2