--0000000000009efab30600edd4d8 Content-Type: multipart/alternative; boundary="0000000000009efab20600edd4d7" --0000000000009efab20600edd4d7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes that is correct On Thu, Jul 20, 2023 at 12:34=E2=80=AFPM wrote: > Ali, > > > > Just to confirm, you are going to suspend service and we should continue > our outreach to collect the balance, Correct? > > > > Gerard > > > > > > > > *From:* Ali Malik > *Sent:* Thursday, July 20, 2023 10:54 AM > *To:* Timothy Thomas > *Cc:* Tim Thomas ; Sumira Suthesan sumira.suthesan@thekey.com>; Joey Taylor ; Cheryl > Cartwright ; Desiree A. ; > Maria Licoudis ; Melissa Caltagirone mcaltagirone@thekey.com>; Gerard Draetta > *Subject:* Re: Padulo invoices > > > > Thank you Tim > > > > On Thu, Jul 20, 2023 at 10:52=E2=80=AFAM Timothy Thomas w= rote: > > Ive left a message for Ricky and told him that if we do not receive a > payment today services will be suspended tomorrow. I'll let you know if h= e > responds. > > > > Thank you > > > > On Thu, Jul 20, 2023 at 10:48=E2=80=AFAM Ali Malik = wrote: > > @Timothy Thomas We need to cancel care. > > > > Where does this communication come from? We gave them up until today. We > mentioned if EFT is rejected, we will be cancelling care. > > > > @Gerard Draetta This is on the collections > sheet. We followed up multiple times, the client is just pushing it off a= nd > we get a sense that they don't want to pay. Your team can take it forward > from here > > > > thank you, > > > > On Thu, Jul 20, 2023 at 10:45=E2=80=AFAM Tim Thomas = wrote: > > Hi Sumira, > > > > Just following up on Padulo. What=E2=80=99s the status? > > > > His EFT was rejected again this week. > > > > > > > > *Tim Thomas Sr.* > > *514: 726 7647* > > > tthomas@thekey.com > > > > > > > > > > > > On Jul 14, 2023, at 2:56 PM, Sumira Suthesan > wrote: > > > > Thank you, I will let Ricky know > > > > -Sumira > > > > On Fri, Jul 14, 2023 at 11:55=E2=80=AFAM Timothy Thomas w= rote: > > I recommend extending to Wednesday and service is pulled as of Thursday > July 20th. Final deadline. > > > > On Fri, Jul 14, 2023 at 2:53=E2=80=AFPM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > > Are we able to wait a few days? > > I think it takes a few days for the bank to process the payment. > > > > > > > > On Fri, Jul 14, 2023 at 11:50=E2=80=AFAM Timothy Thomas w= rote: > > Are we extending his deadline then? > > > > On Fri, Jul 14, 2023 at 2:47=E2=80=AFPM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > > I called Ricky. > > He said he gave the invoices to the bank and they will pay it. > > > > > > > > On Fri, Jul 14, 2023 at 11:13=E2=80=AFAM Timothy Thomas w= rote: > > Any updates sumira? > > > > On Thu, Jul 13, 2023 at 2:49 PM Joey Taylor > wrote: > > Client came to office and picked up all invoices (paid and not paid). > > > > On Thu, Jul 13, 2023 at 1:38=E2=80=AFPM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > > Thank you. > > Ricky