--000000000000473b9805f6f2f2dd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you kindly. On Wed, Mar 15, 2023 at 8:53=E2=80=AFAM HR Service Center Support wrote: > Hello Timothy Thomas , > > You can follow the progress of your inquiry by clicking this link: > https://thekey.freshservice.com/helpdesk/tickets/36562 > __________________________________________________________ > > Chandani - Just a note that I've posed some additional inquiries to RBC t= o > ensure there is no option for you to drop coverage prior to the divorce > being finalized. I'll follow up as soon as I hear back. > __________________________________________________________ > Thank you for the opportunity to serve you today! > Let us know we did - Click here to complete a 3 question survey > > > On Tue, 14 Mar 3:30 PM , Chandani wrote: > Thank you for your email. > If I'm understanding correctly, I would have to continue making payments > for him even though we are no longer together and he no longer lives here= ? > Just making sure I understand this correctly. > > On Tue, Mar 14, 2023 at 5:39=E2=80=AFAM HR Service Center Support HRServiceCenter@thekey.com> wrote: > >> Hello Timothy Thomas , >> >> You can follow the progress of your inquiry by clicking this link: >> https://thekey.freshservice.com/helpdesk/tickets/36562 >> __________________________________________________________ >> Chandani - Once the divorce is finalized, please submit that supporting >> documentation and we can update your coverage to drop your dependent spo= use. >> __________________________________________________________ >> Thank you for the opportunity to serve you today! >> Let us know we did - Click here to complete a 3 question survey >> >> >> On Fri, 10 Mar 1:34 PM , Chandani wrote: >> Hello, >> >> Our separation date is effective October 10th 2022. Divorce has been >> filled, awaiting finalization. >> >> Thank you >> >> On Fri, Mar 10, 2023 at 5:49=E2=80=AFAM HR Service Center Support > HRServiceCenter@thekey.com> wrote: >> >>> Hello Timothy Thomas , >>> >>> You can follow the progress of your inquiry by clicking this link: >>> https://thekey.freshservice.com/helpdesk/tickets/36562 >>> __________________________________________________________ >>> Chandani - our apologies for the delayed response. will you please >>> provide the effective date of your divorce so that we can update your >>> coverage? >>> __________________________________________________________ >>> Thank you for the opportunity to serve you today! >>> Let us know we did - Click here to complete a 3 question survey >>> >>> >>> [#INC-36562]:424188:fs >>> >> >> >> -- >> >> >> >> *Kind Regards, Chandani Patel * >> *Caregiver Ambassador/ Human Resources* >> of Calgary, Alberta & Winnipeg, Manitoba >> *________________________* >> >> *Calgary Office: 403* >> *-301-3777**Winnipeg Office: **204-489-6000* >> *Direct Number:* *403-333-0999* >> [image: TheKey] >> *Please note my email has changed: