----==_mimepart_6413210a5eaa9_11e2aea43b2e80c3293199 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello=C2=A0Timothy Thomas , You can follow the progress of your inqui= ry by clicking this link:=C2=A0https://thekey.freshservice.com/helpdesk/t= ickets/36562 __________________________________________________________ = Chandani - Upon further discussion with RBC, we have been informed that = we can drop your spouse's coverage on a prospective basis since you have = been legally separated and your divorce is pending final approval. The ch= ange in coverage will be entered into the RBC system with an effective da= te of 3/1/23. Your patience and understanding as we sorted through th= is situation were greatly appreciated! _________________________________= _________________________ Thank you for the opportunity to serve you tod= ay! Let us know we did -=C2=A0Click here to complete a 3 question survey= = On Wed, 15 Mar 12:36 PM , Chandani wrote: Thank you kindly.=C2=A0 = = = = = On Wed, Mar 15, 2023 at 8:53=E2=80=AFAM HR Service Center Support wrote: = = = = = Hello=C2=A0Timothy Thomas , = = = You can follow the progress of your inquiry by clicking this link:=C2=A0h= ttps://thekey.freshservice.com/helpdesk/tickets/36562 = __________________________________________________________ = = Chandani - Just a note that I've posed some additional inquiries to RBC = to ensure there is no option for you to drop coverage prior to the divorc= e being finalized. I'll follow up as soon as I hear back. = __________________________________________________________ = Thank you for the opportunity to serve you today! = = Let us know we did -=C2=A0Click here to complete a 3 question survey = = = On Tue, 14 Mar 3:30 PM , Chandani wrote: Thank you for your email.=C2=A0 If I'm understanding correctly= , I would have to continue making payments for him even though we are no = longer together and he no longer lives here? Just making sure I understan= d this correctly.=C2=A0 = = = = = = On Tue, Mar 14, 2023 at 5:39=E2=80=AFAM HR Service Center Support wrote: = = = = = Hello=C2=A0Timothy Thomas , = = = You can follow the progress of your inquiry by clicking this link:=C2=A0h= ttps://thekey.freshservice.com/helpdesk/tickets/36562 = __________________________________________________________ = Chandani - Once the divorce is finalized, please submit that supporting = documentation and we can update your coverage to drop your dependent spou= se. = __________________________________________________________ = Thank you for the opportunity to serve you today! = = Let us know we did -=C2=A0Click here to complete a 3 question survey = = = = = = [#INC-36562]:424188:fs = = = -- = = Kind Regards,=C2=A0 Chandani Patel=C2=A0 Caregiver Ambassador/ Human Resources of=C2=A0Calgary, Alberta & Winnipeg= , Manitoba=C2=A0 ________________________ = Calgary Office: 403-301-3777 Winnipeg Office:=C2=A0204-489-6000 Direct N= umber:=C2=A0403-333-0999 = Please note my