--0000000000000c3fa005e44111a6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable NJ was completed. *Cathy Goffredo* Regional Director PA & NJ C. 267-406-5844 *Note my new email address:cathy.goffredo@TheKey.com* *TheKey.com * [image: TheKey] On Wed, Jul 20, 2022 at 1:32 PM Angie Markwell wrote: > Great. > > On Wed, Jul 20, 2022 at 10:30 AM Kimberly Guerci > wrote: > >> Hi Angie, >> I checked all of the NY clients on the list and the increases went into >> effect June 13th and we have been billing the new rates since then. >> >> On Wed, Jul 20, 2022 at 12:57 PM Angie Markwell > angie.markwell@homecareassistance.com> wrote: >> >>> Did everyone put notes on spreadsheet with plan and status. That is the >>> ask - if in progress, why and plan. Need the updates this am please for >>> meetings here today. >>> >>> Sent from Angie's iPhone >>> >>> On Jul 20, 2022, at 9:44 AM, Kim Kranwinkel >> kimberly.kranwinkel@thekey.com> wrote: >>> >>> =EF=BB=BF >>> Hello, >>> >>> DMV was completed. >>> >>> Now there are many clients wanting to cancel based on rates. Saving one >>> at a time. >>> >>> Kim >>> >>> Kimberly Kranwinkel >>> Regional Director of Operations >>> *Please note my email has changed:* >>> kimberly.kranwinkel@TheKey.com >>> (301) 767-6622 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Fri, Jul 8, 2022 at 10:27 PM Angie Markwell >> angie.markwell@thekey.com> wrote: >>> >>>> Hi all - really critical we ensure that we update pricing based on the >>>> list Ben sent. These folks expected an increase and we did not complet= e it >>>> so we are leaving dollars on the table. If we can get this updated rig= ht >>>> away we can retro to last week. Dollars amount to 60K EBIT so please h= ave >>>> someone quickly go in and update the clients pricing! >>>> >>>> ---------- Forwarded message --------- >>>> From: Benjamin Lewis >>>> Date: Fri, Jul 8, 2022 at 5:14 PM >>>> Subject: Pricing Increase Discussion >>>> To: Angie Markwell , Brian Scott >>> bscott@thekey.com>, Chen Xie , David Durbin >>> david.durbin@homecareassistance.com>, Melissa Reyes >>> melissa.reyes@homecareassistance.com> >>>> >>>> >>>> Hi all, >>>> >>>> See attached for the immediate list of clients that fell into the >>>> bucket of 'Communicated to and Believe Rates have not Been Updated'. I >>>> checked a few locations and I believe my data to be correct, but pleas= e >>>> note that given how people's rates sometimes fluctuate, it is not >>>> guaranteed to be 100% inclusive. Please feel free to reach out to me >>>> directly if you have questions/feedback. >>>> >>>> And here was the folder Gary had compiled of letters that went out: >>>> >>>> >>>> https://drive.google.com/drive/folders/1BHjjEkW-RMxlYLmHcUOjGPBAj5oWjt= Ft?usp=3Dsharing >>>> >>>> I will provide the slide deck and the targets of the other groups as >>>> soon as I can. >>>> >>>> -- >>>> Ben Lewis >>>> Pricing Director >>>> benjamin.lewis@TheKey.com >>>> (858) 945-4975 >>>> TheKey.com >>>> [imag