--000000000000a6603705e43ffa64 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great. On Wed, Jul 20, 2022 at 10:30 AM Kimberly Guerci wrote= : > Hi Angie, > I checked all of the NY clients on the list and the increases went into > effect June 13th and we have been billing the new rates since then. > > On Wed, Jul 20, 2022 at 12:57 PM Angie Markwell angie.markwell@homecareassistance.com> wrote: > >> Did everyone put notes on spreadsheet with plan and status. That is the >> ask - if in progress, why and plan. Need the updates this am please for >> meetings here today. >> >> Sent from Angie's iPhone >> >> On Jul 20, 2022, at 9:44 AM, Kim Kranwinkel > kimberly.kranwinkel@thekey.com> wrote: >> >> =EF=BB=BF >> Hello, >> >> DMV was completed. >> >> Now there are many clients wanting to cancel based on rates. Saving one >> at a time. >> >> Kim >> >> Kimberly Kranwinkel >> Regional Director of Operations >> *Please note my email has changed:* >> kimberly.kranwinkel@TheKey.com >> (301) 767-6622 >> TheKey.com >> [image: TheKey] >> >> >> On Fri, Jul 8, 2022 at 10:27 PM Angie Markwell >> wrote: >> >>> Hi all - really critical we ensure that we update pricing based on the >>> list Ben sent. These folks expected an increase and we did not complete= it >>> so we are leaving dollars on the table. If we can get this updated righ= t >>> away we can retro to last week. Dollars amount to 60K EBIT so please ha= ve >>> someone quickly go in and update the clients pricing! >>> >>> ---------- Forwarded message --------- >>> From: Benjamin Lewis >>> Date: Fri, Jul 8, 2022 at 5:14 PM >>> Subject: Pricing Increase Discussion >>> To: Angie Markwell , Brian Scott >> bscott@thekey.com>, Chen Xie , David Durbin >> david.durbin@homecareassistance.com>, Melissa Reyes >> melissa.reyes@homecareassistance.com> >>> >>> >>> Hi all, >>> >>> See attached for the immediate list of clients that fell into the bucke= t >>> of 'Communicated to and Believe Rates have not Been Updated'. I checked= a >>> few locations and I believe my data to be correct, but please note that >>> given how people's rates sometimes fluctuate, it is not guaranteed to b= e >>> 100% inclusive. Please feel free to reach out to me directly if you hav= e >>> questions/feedback. >>> >>> And here was the folder Gary had compiled of letters that went out: >>> >>> >>> https://drive.google.com/drive/folders/1BHjjEkW-RMxlYLmHcUOjGPBAj5oWjtF= t?usp=3Dsharing >>> >>> I will provide the slide deck and the targets of the other groups as >>> soon as I can. >>> >>> -- >>> Ben Lewis >>> Pricing Director >>> benjamin.lewis@TheKey.com >>> (858) 945-4975 >>> TheKey.com >>> [image: TheKey] >>> >> -- Angie Markwell Head of Northeast Region Home Care Assistance of Corporate Direct: 5407182172 homecareassistance.com --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity --000000000000a6603705e43ffa64 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quot