--000000000000b93d3c05ef1744b5 Content-Type: text/plain; charset="UTF-8" I will audit Canada and provide the Mavencare data today to you. Apologies. Angie has been doing her part trying to get this through, but it lies on me. On Mon, Dec 5, 2022 at 8:30 AM Timothy Thomas wrote: > Hi Ben, > > Following up on this increase audit for Canada. Also any news on the price > increase data for Mavencare clients? > > Thank you > Tim > > On Tue, Nov 29, 2022 at 6:56 AM Timothy Thomas wrote: > >> Hi Ben, >> >> Was Canada included in the audit? >> >> On Tue, Nov 29, 2022 at 2:03 AM Benjamin Lewis >> wrote: >> >>> Hello all, >>> >>> See attached for the clients who I do not show have been implemented as >>> of 11/21's rates. Let me know if you have any questions. >>> >>> On Mon, Nov 28, 2022 at 8:16 AM Benjamin Lewis >> benjamin.lewis@thekey.com> wrote: >>> >>>> Yes, I will produce that and distribute today. >>>> >>>> On Mon, Nov 28, 2022 at 8:01 AM Melissa Reyes >>>> wrote: >>>> >>>>> Hi Ben, >>>>> >>>>> Can we get an updated report ran to ensure all rate changes have been >>>>> captured? >>>>> >>>>> Thank you, >>>>> Melissa >>>>> >>>>> On Wed, Nov 16, 2022 at 7:21 AM Tricia Strite >>>>> wrote: >>>>> >>>>>> Thank you. the NE area has been updated. >>>>>> >>>>>> On Mon, Nov 14, 2022 at 6:15 PM Benjamin Lewis >>>>> benjamin.lewis@thekey.com> wrote: >>>>>> >>>>>>> Hello all, >>>>>>> >>>>>>> Thank you for your continued support here. To help ensure there >>>>>>> isn't any gap in implementation, I pulled the rate information from last >>>>>>> week for those clients that should have an effective date of 11/7. In the >>>>>>> attached, I have done my best to help call out any potential issues. >>>>>>> >>>>>>> From a high-level, I broke out the clients into 4 categories. 2 >>>>>>> require no action (Increase Applied and Deactivated) as I either see the >>>>>>> clients have the rates updated correctly or the client deactivated prior to >>>>>>> the end of the week. The other two require your team's attention: >>>>>>> >>>>>>> *No Increase Applied - represents the clients who do not show an >>>>>>> increase to their rate.* >>>>>>> *No Rates - The client did not have any hours billed, and therefore >>>>>>> are unable to be confirmed.* >>>>>>> >>>>>>> Row Labels Increase Applied No Increase Applied No Rates Deactivated Grand >>>>>>> Total >>>>>>> N East 92 43 38 11 184 >>>>>>> Northwest 107 32 19 26 184 >>>>>>> S East 123 18 6 16 163 >>>>>>> Southwest 120 86 29 28 263 >>>>>>> Grand Total 442 179 92 81 794 >>>>>>> I have included tabs in the attachment that include the specific >>>>>>> clients for each of these two groups. While doing some quality checks on >>>>>>> the data, I do see that some of these clients were updated today (and all >>>>>>> data I have is as of 11/13), so no action is needed in those cases. But >>>>>>> mainly want to make sure that your teams are reviewing clients who had >>>>>>> communication go out and might not have been caught yet for the week of >>