--000000000000ae8201061754ccb2 Content-Type: multipart/alternative; boundary="000000000000ae81ff061754ccb1" --000000000000ae81ff061754ccb1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Cheryl, Can you provide me with Brad Clarke's phone number regarding Gordon Williams please? On Tue, Apr 30, 2024 at 2:38=E2=80=AFPM Michelle Hudgins wrote: > Hello Cheryl, > > The reason for the inquiry is that the clients are terminated. I was not > sure what the process was in Canada. > I will follow up with the payments team. > Thank you. > > > On Tue, Apr 30, 2024 at 2:11=E2=80=AFPM Cheryl Cartwright > wrote: > >> If you need me to then I can but I need to know what email address they >> want it sent to. Seems strange though to credit someone back that way fr= om >> a company. >> >> On Tue, Apr 30, 2024 at 3:09=E2=80=AFPM Cheryl Cartwright >> wrote: >> >>> Normally credits are issued by billing not by e-transfer. >>> >>> On Tue, Apr 30, 2024 at 3:09=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> Isn't that a function of the billing department? >>>> >>>> On Tue, Apr 30, 2024 at 1:49=E2=80=AFPM Michelle Hudgins >>> michelle.hudgins@thekey.com> wrote: >>>> >>>>> Who handles credits from your team? These credits need to be taken >>>>> care of asap. >>>>> >>>>> On Tue, Apr 30, 2024 at 11:46=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> I can send a client an e-transfer, but I don't typically oversee >>>>>> credits. >>>>>> >>>>>> On Tue, Apr 30, 2024 at 11:38=E2=80=AFAM Michelle Hudgins >>>>> michelle.hudgins@thekey.com> wrote: >>>>>> >>>>>>> Do you issue credits to the client? >>>>>>> >>>>>>> On Tue, Apr 30, 2024 at 10:21=E2=80=AFAM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Michelle, >>>>>>>> >>>>>>>> Anything for Cheryl and I to do here or is collections handling >>>>>>>> this? >>>>>>>> >>>>>>>> On Mon, Apr 29, 2024 at 9:21=E2=80=AFAM Michelle Hudgins >>>>>>> michelle.hudgins@thekey.com> wrote: >>>>>>>> >>>>>>>>> Hello, >>>>>>>>> >>>>>>>>> Below are the terminated clients that have credit on their >>>>>>>>> accounts. >>>>>>>>> The credit will need to be resolved prior to the first week of Ma= y. >>>>>>>>> Please let me know how this is handled. >>>>>>>>> >>>>>>>>> [image: image.png] >>>>>>>>> Kind regards, >>>>>>>>> *Michelle Hudgins* >>>>>>>>> Senior Accounts Receivable Specialist >>>>>>>>> Direct Line: 305-452-0760 >>>>>>>>> *michelle.hudgins@thekey.com * >>>>>>>>> >>>>>>>>> >>>>>>>>> TheKey.com >>>>>>>>> [image: TheKey] >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Tim Thomas >>>>>>>> Head of Canada Division >>>>>>>> *Please note my email has changed:* >>>>>>>> tt@TheKey.com >>>>>>>> (514) 591-9387 >>>>>>>> TheKey.ca >>>>>>>> [image: TheKey] >>>>>>>> >>>>>>> >>>>>> >>>>>> -- >>>>>> Tim Thomas >>>>>> Head of Canada Division >>>>>> *Please note my email has changed:* >>>>>> tt@TheKey.com >>>>>> (514) 591-9387 >>>>>> TheKey.ca >>>>>> [image: TheKey] >>>>>> >>>>> >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Divisi