RE: Request for daily bank transactions detail

Hi Sam-

 

Thank you so much for offering! I would review with Lisa & Gerard and align; I am happy to schedule time if that would help. My concern is the below doesn’t tell us who it’s from or what invoice(s) it’s for and we need to be sure we’re not making any assumptions in the cash application process or, that how we know what it’s for is documented in a FreshDesk ticket (by way of sending to the Payment Application DL you’re using) or some other record keeping tool. 

 

We are audited annually so this piece needs to be crisp from a documentation and record retention perspective.

 

Elizabeth Clark 

Director, CI & Transformation

Long Term Care Insurance, Onboarding

 

TheKey

 

 

 

From: Sam Naffaa <hcao.accounting@thekey.com> 
Sent: Friday, August 25, 2023 2:55 AM
To: eclark@thekey.com
Cc: Laszlo Kovacs <laszlo.kovacs@thekey.com>; Payment Application <paymentapplication@thekey.com>; Timothy Thomas <tt@thekey.com>; Cheryl Cartwright <ccartwright@thekey.com>; Dennis Fancy <dfancy@thekey.com>; Chuck Terlesky <cterlesky@thekey.com>; Carolina Orosa <corosa@thekey.com>; Tim Thomas <tthomas@thekey.com>; Belle Chen <bchen@thekey.com>; Lisa Barker <lisa.barker@thekey.com>; Brian Fialko <brian.fialko@thekey.com>; Daniel Barakat <daniel.barakat@thekey.com>
Subject: Re: Request for daily bank transactions detail

 

H Elizabeth, For e transfer, we only receive e transfer from our client Anton F. Baljet. I receive the e transfer email notification to my email and I do deposit in the bank. If you need more information about all deposits i can add you to the payment sharing sheet which includes information about all deposits. Please let me know. 


Regards, 

Sam Naffaa, CMA

905.337.1288


Please note my email has changed:


hcao.accounting <mailto:Madhu.Vijayan@TheKey.com> @TheKey.com

	
	

 <https://www.thekey.com/> TheKey.com


 <https://www.thekey.com/> 

 

 

 

 

 

 

 

On Wed, Aug 23, 2023 at 11:24 AM <eclark@thekey.com <mailto:eclark@thekey.com> > wrote:

Hi Sam-

 

How have we determined who those eTransfer’s are from? Are they emailing remittance to the Payment Application DL too?

 

Elizabeth Clark 

Director, CI & Transformation

Long Term Care Insurance, Onboarding

 

TheKey

 

 

 

From: Sam Naffaa <hcao.accounting@thekey.com <mailto:hcao.accounting@thekey.com> > 
Sent: Monday, August 21, 2023 7:21 PM
To: Laszlo Kovacs <laszlo.kovacs@thekey.com <mailto:laszlo.kovacs@thekey.com> >; Payment Application <paymentapplication@thekey.com <mailto:paymentapplication@thekey.com> >
Cc: Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> >; Cheryl Cartwright <ccartwright@thekey.com <mailto:ccartwright@thekey.com> >; Dennis Fancy <dfancy@thekey.com <mailto:dfancy@thekey.com> >; Chuck Terlesky <cterlesky@thekey.com <mailto:cterlesky@thekey.com> >; Carolina Orosa <corosa@thekey.com <mailto:corosa@thekey.com> >; Tim Thomas <tthomas@thekey.com <mailto:tthomas@thekey.com> >; Belle Chen <bchen@thekey.com <mailto:bchen@thekey.com> >; Lisa Barker <lisa.barker@thekey.com <mailto:lisa.barker@thekey.com> >; Brian Fialko <brian.fialko@thekey.com <mailto:brian.fialko@thekey.com> >; Elizabeth Clark <eclark@thekey.com <mailto:eclark@thekey.com> >; Daniel Barakat <daniel.barakat@thekey.com <mailto:daniel.barakat@thekey.com> >
Subject: Re: Request for daily bank transactions detail

 

Please see below the Oakville bank transactions 



Sent from my iPhone

 

On 18 Aug 2023, at 5:16 AM, Sam Naffaa <hcao.accounting@thekey.com <mailto:hcao.accounting@thekey.com> > wrote:



Please see below Oakville bank transactions for the period from August 8th up to date. Will do my best to send it daily if there are any transactions.

 

<image.png>

 

Regards, 

Sam Naffaa, CMA

905.337.1288


Please note my email has changed:


hcao.accounting <mailto:Madhu.Vijayan@TheKey.com> @TheKey.com

	
	

 <https://www.thekey.com/> TheKey.com


 <https://www.thekey.com/> 

 

 

 

 

 

 

 

On Mon, Aug 7, 2023 at 2:49 PM Laszlo Kovacs <laszlo.kovacs@thekey.com <mailto:laszlo.kovacs@thekey.com> > wrote:

Hi Team,

 

Beginning immediately, I’d request your help to start pulling and sending transaction activity files from the non-JPMC bank account that each of you have administrative control over. These details are needed for both payment application as well as analysis of inflows/outflows. Please send these files each morning to paymentapplication@thekey.com <mailto:paymentapplication@thekey.com> , as well as to the folks on CC (including myself). 

 

I understand this is a big ask of you and you have my word that we are working as fast as we can to make the necessary moves to negate the need for this daily pull. If you can help me, or someone from my team to gain access to the bank account(s) you administer we can certainly perform this retrieval daily. If you cannot help to get us added, the burden will remain with you in the interim. 

 

Montreal – TD Bank - Tim Sr

Toronto – RBC – Cheryl

Oakville – Scotia – Sam

Waterloo – RBC – Tim Jr

Winnipeg (2 accounts) – Sternbach – Dennis

Calgary – CIBC – Chuck

Vancouver – Bank of Montreal - Carolina

 

 

Lisa – I’d ask that you designate someone from your team to confirm receipt of these files daily and to reach out to this group should any be missing at the end of the day. 

 

 

Please reach out to me if you have any questions or concerns. 

 

 

Thanks,

 



Laszlo Kovacs
Sr. Dir., Order to Cash 

 <https://homecareassistance.com/>