--000000000000a8a93505e92538e9 Content-Type: text/plain; charset="UTF-8" Isabelle, I could use your thoughts on things with the scripting for our service if you have some time tomorrow? I just want to hear how other offices in the States are doing things if they use a similar service. Perhaps if you're not the right person you could direct me towards a leader that has a service taking overflow calls during business hours. Thanks, Cheryl On Tue, Sep 20, 2022 at 4:50 PM Isabelle La wrote: > Okay - I've moved again on the calendar to evening of Monday, 9/26 > > On Tue, Sep 20, 2022 at 12:40 PM Cheryl Cartwright > wrote: > >> Hi Isabelle, >> >> I have spoken with Tim and we are going to go live with the merge at end >> of day Monday as the answering services are quite complex and need time for >> re-programming. >> >> Joey, I will continue taking intakes while Taylor is away. >> Angie, we will keep our on-call for this week and weekend and move to >> June next week for Tuesday. This means the schedule this week for on-call >> Thursday will need to be a member of your team for Waterloo and Oakville >> and one of our team members for Toronto. >> >> Thanks for all your patience, >> >> Cheryl >> >> >> >> >> >> On Tue, Sep 20, 2022 at 3:06 PM Cheryl Cartwright >> wrote: >> >>> Hi Isabelle, >>> >>> We will be ready to go for end of day tomorrow for the complete merge. >>> We had so many adjustments to make with the service and they won't be ready >>> until tomorrow. Is this okay to confirm end of day Wednesday? >>> >>> Thanks, >>> >>> Cheryl >>> >>> -- >>> *Cheryl Cartwright* >>> Director of Care >>> Home Care Assistance >>> Office: 416-488-8777 >>> Toronto, ON (EST) >>> torontohomecareassistance.ca >>> --- >>> Read Our Testimonials >>> Join Our Newsletter >>> >>> We Are Hiring! >>> >>> Champions of Longevity >>> ccartwright@homecareassistance.com >>> >> >> >> -- >> *Cheryl Cartwright* >> Director of Care >> Home Care Assistance >> Office: 416-488-8777 >> Toronto, ON (EST) >> torontohomecareassistance.ca >> --- >> Read Our Testimonials >> Join Our Newsletter >> >> We Are Hiring! >> >> Champions of Longevity >> ccartwright@homecareassistance.com >> > -- *Cheryl Cartwright* Director of Care Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity ccartwright@homecareassistance.com --000000000000a8a93505e92538e9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Isabelle, I could use your thoughts on things with the scr= ipting for our service if you have some time tomorrow? I just want to hear = how other offices in the States are doing things if they use a similar serv= ice. Perhaps if you're not the right person you could direct me towards= a leader that has a service taking overflow calls during business hours. Thanks, Cheryl On Tue, Sep = 20, 2022 at 4:50 PM Isabelle La < ila@t= hekey.com > wrote: