Thanks Maria
I will ask because I don't want to give you incorrect information
Sharon
Sharon, Speirs
General Manager
Vancouver, BC
Office: 778.279.3634
sspeirs@thekey.com
TheKey.ca <https://thekey.ca/>
[image: TheKey]
On Wed, Mar 18, 2026 at 12:26 PM Maria Bernardez <maria.bernardez@thekey.com>
wrote:
> Good afternoon Sharon,
>
> For me, it's ok to deduct a lump sum. But what about the taxes incurred?
>
> Thank you.
>
> Sincerely,
>
> Maria Bernardez
>
> Caregiver Manager | TheKey
>
> Direct Line: 778.907.4314
>
> Office Number: 778.279.3634
>
> email: maria.bernardez@thekey.com <marilyn.navaja@thekey.com>
> 1861 Marine Drive West Vancouver V7V1J7
>
> <https://thekey.ca/> [image: TheKey]
>
>
> On Wed, Mar 18, 2026 at 12:20 PM Sharon Speirs <sspeirs@thekey.com> wrote:
>
>> Hi Team,
>>
>> I am writing to share some disappointing news from the payroll department
>> regarding a discrepancy in this week’s Vancouver payroll.
>>
>> The office team bonus for January was actually $139.00, rather than the
>> $1,389.00 previously communicated. Unfortunately, this error was identified
>> after the payroll had been finalized and processed. Because this occurred
>> across multiple locations, it has caused a significant financial impact,
>> and the company requires the overpayment to be returned.
>>
>> We understand this is difficult news, especially as many of you have
>> likely already utilized these funds. To help manage the recovery of the
>> overpayment, please let me know your preference for the deduction:
>>
>> - Would you prefer a single lump-sum deduction?
>> - Would you prefer to spread the amount over multiple payments? If so,
>> please specify how many.
>>
>> Please reply directly to me (do not "Reply All") with your preference.
>> Once I have gathered this information for the team I will forward to Canada
>> Payroll and they will issue the necessary wage agreement forms.
>>
>> I don't want to sugarcoat this; it was a costly mistake, but we are
>> heading in a positive direction for our business so more bonuses will be on
>> the way.
>>
>> Best regards,
>> Sharon
>> Sharon Speirs
>> General Manager
>> sspeirs@thekey.com
>> Mobile: (778) 991-3361
>> Office: (778) 279-3634
>> TheKey.com <https://thekey.com/>
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>>
>