--000000000000f8e3eb064d516cc1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Sharon, For me, it's ok to deduct a lump sum. But what about the taxes incurred? Thank you. Sincerely, Maria Bernardez Caregiver Manager | TheKey Direct Line: 778.907.4314 Office Number: 778.279.3634 email: maria.bernardez@thekey.com 1861 Marine Drive West Vancouver V7V1J7 [image: TheKey] On Wed, Mar 18, 2026 at 12:20=E2=80=AFPM Sharon Speirs = wrote: > Hi Team, > > I am writing to share some disappointing news from the payroll department > regarding a discrepancy in this week=E2=80=99s Vancouver payroll. > > The office team bonus for January was actually $139.00, rather than the > $1,389.00 previously communicated. Unfortunately, this error was identifi= ed > after the payroll had been finalized and processed. Because this occurred > across multiple locations, it has caused a significant financial impact, > and the company requires the overpayment to be returned. > > We understand this is difficult news, especially as many of you have > likely already utilized these funds. To help manage the recovery of the > overpayment, please let me know your preference for the deduction: > > - Would you prefer a single lump-sum deduction? > - Would you prefer to spread the amount over multiple payments? If so, > please specify how many. > > Please reply directly to me (do not "Reply All") with your preference. > Once I have gathered this information for the team I will forward to Cana= da > Payroll and they will issue the necessary wage agreement forms. > > I don't want to sugarcoat this; it was a costly mistake, but we are > heading in a positive direction for our business so more bonuses will be = on > the way. > > Best regards, > Sharon > Sharon Speirs > General Manager > sspeirs@thekey.com > Mobile: (778) 991-3361 > Office: (778) 279-3634 > TheKey.com > *We value your feedback. Please leave us a Google review* > > > --000000000000f8e3eb064d516cc1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Sharon, For m= e, it's ok to deduct a lump sum. But what about the taxes incurred?=C2= =A0 Thank you.=C2=A0 Sincerely, Maria Bernardez Caregiver Manager |=C2=A0= TheKey Direct Line: 778.907.4314 Office Number: 778.279.3634 = email:=C2=A0 maria.bernardez@thekey.com 1861 Marin= e Drive=C2=A0West Vancouver V7V1J7 = =C2=A0 =