--0000000000009099f405fa543a46 Content-Type: multipart/alternative; boundary="0000000000009099f305fa543a45" --0000000000009099f305fa543a45 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Josie, So what I will do is refund $521.70. Once next weeks invoice comes out we will submit all to Bluecross and reconcile when payment is received. Once we receive the payment I will let you know what is owed by family. Let me go ahead and get Chuck to etransfer $521.70 to email above. Thank you, On Thu, Apr 27, 2023 at 11:53=E2=80=AFAM Josie Van der Velden wrote: > Thanks Ali! > > No the refund should just be the amount withdrawn this week, $521.70.Then > April 19th withdrawal of $565.56 was correct and covered all of March's > outstanding balance that was family owed, right? > > Yes that's the correct email! > > Cheers, > > *Josie Van der Velden* > > > On Thu, Apr 27, 2023 at 9:50=E2=80=AFAM Ali Malik = wrote: > >> Perfect let me get Chuck to send that out to you today. >> >> Confirming that the refund should be for 2 invoices totalling: $1087.26 >> and the email to send payment to is: josie.vandervelden@gmail.com ? >> >> thank you, >> >> On Thu, Apr 27, 2023 at 11:43=E2=80=AFAM Josie Van der Velden > josie.vandervelden@gmail.com> wrote: >> >>> Hey Ali, >>> >>> Great thank you so much for confirming! This email address is great for >>> e-transfer. >>> >>> Cheers, >>> >>> *Josie Van der Velden* >>> >>> >>> On Thu, Apr 27, 2023 at 9:42=E2=80=AFAM Ali Malik wrote: >>> >>>> Hi Josie, >>>> >>>> Going forward we will not charge the bank account on file. We will wai= t >>>> till we get funding from Bluecross to let you know the balance owed by= the >>>> Family. Let me speak to Chuck in getting those payments refunded to yo= u as >>>> soon as possible. Can you provide an email address to send an etransfe= r if >>>> that would work? >>>> >>>> Thank you, >>>> >>>> On Thu, Apr 27, 2023 at 11:22=E2=80=AFAM Josie Van der Velden >>> josie.vandervelden@gmail.com> wrote: >>>> >>>>> Good morning Ali, >>>>> >>>>> Thanks for this info. I am no longer comfortable with any automatic >>>>> withdrawals coming out of my account, so as a go forward this is not = to >>>>> happen - can you confirm this has been changed on my account? >>>>> >>>>> Additionally, as I understand it I should not be receiving any >>>>> invoice for any charges in April until mid-May because this is when a= ll >>>>> Blue Cross payments for the month will be settled up, so I am confuse= d why >>>>> you would need to invoice again next week? >>>>> >>>>> The ideal scenario for me is a refund is issued today. Is this >>>>> possible? >>>>> >>>>> Thanks so much, >>>>> >>>>> *Josie Van der Velden* >>>>> >>>>> >>>>> On Thu, Apr 27, 2023 at 8:59=E2=80=AFAM Ali Malik >>>>> wrote: >>>>> >>>>>> Goodmorning Josie, >>>>>> >>>>>> Yes I spoke to Chuck and he put through full balance of the invoices >>>>>> for some of the Bluecross clients when we should only put through ba= lance >>>>>