--000000000000f33ec305fa535c1e Content-Type: multipart/alternative; boundary="000000000000f33ec205fa535c1d" --000000000000f33ec205fa535c1d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Ali! No the refund should just be the amount withdrawn this week, $521.70.Then April 19th withdrawal of $565.56 was correct and covered all of March's outstanding balance that was family owed, right? Yes that's the correct email! Cheers, *Josie Van der Velden* On Thu, Apr 27, 2023 at 9:50=E2=80=AFAM Ali Malik wr= ote: > Perfect let me get Chuck to send that out to you today. > > Confirming that the refund should be for 2 invoices totalling: $1087.26 > and the email to send payment to is: josie.vandervelden@gmail.com ? > > thank you, > > On Thu, Apr 27, 2023 at 11:43=E2=80=AFAM Josie Van der Velden josie.vandervelden@gmail.com> wrote: > >> Hey Ali, >> >> Great thank you so much for confirming! This email address is great for >> e-transfer. >> >> Cheers, >> >> *Josie Van der Velden* >> >> >> On Thu, Apr 27, 2023 at 9:42=E2=80=AFAM Ali Malik = wrote: >> >>> Hi Josie, >>> >>> Going forward we will not charge the bank account on file. We will wait >>> till we get funding from Bluecross to let you know the balance owed by = the >>> Family. Let me speak to Chuck in getting those payments refunded to you= as >>> soon as possible. Can you provide an email address to send an etransfer= if >>> that would work? >>> >>> Thank you, >>> >>> On Thu, Apr 27, 2023 at 11:22=E2=80=AFAM Josie Van der Velden >> josie.vandervelden@gmail.com> wrote: >>> >>>> Good morning Ali, >>>> >>>> Thanks for this info. I am no longer comfortable with any automatic >>>> withdrawals coming out of my account, so as a go forward this is not t= o >>>> happen - can you confirm this has been changed on my account? >>>> >>>> Additionally, as I understand it I should not be receiving any invoic= e >>>> for any charges in April until mid-May because this is when all Blue C= ross >>>> payments for the month will be settled up, so I am confused why you wo= uld >>>> need to invoice again next week? >>>> >>>> The ideal scenario for me is a refund is issued today. Is this possibl= e? >>>> >>>> Thanks so much, >>>> >>>> *Josie Van der Velden* >>>> >>>> >>>> On Thu, Apr 27, 2023 at 8:59=E2=80=AFAM Ali Malik wrote: >>>> >>>>> Goodmorning Josie, >>>>> >>>>> Yes I spoke to Chuck and he put through full balance of the invoices >>>>> for some of the Bluecross clients when we should only put through bal= ance >>>>> after CDHC pays us. What we can do is going forward not charge you fa= mily >>>>> portion until the overpayment on the invoices is all taken up? Would = this >>>>> work? Because we will have a few open invoices due by family. >>>>> We are still reconciling the payments from Bluecross, once we >>>>> reconcile all payments for April, we can then let you know what the b= alance >>>>> is. We will then deduct the overpayment on families account from the >>>>> balance and