Re: E-transfer for Alberta CG DIVA GLOCEL

Hi Maurice,

The Payroll department does not not communicate with CG regarding this.

If this is the case in future, your responsibility is to connect with the
case manager and they will follow up.

You don't have to worry.

Thanks,
Irin

On Tue, Jun 18, 2024 at 2:08 PM <johnsonm@thekey.com> wrote:

> Hello Irin,
>
>
>
> I understand. But this has come up more than once. I wanted to know for
> future reference, so that I can communicate with the mangers when asked. I
> will add to this weeks pay.
>
>
>
> *Thank you.*
>
>
>
> *Maurice Johnson*
>
> Payroll Analyst
>
> *Please note my email has changed:*
>
> johnsonm@thekey.com
>
> (813) 421-4957 Ext. 110001
>
> *TheKey.com* <https://www.thekey.com/>
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> [image: TheKey] <https://homecareassistance.com/>
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> *From:* Irin Eva <irin.eva@thekey.com>
> *Sent:* Tuesday, June 18, 2024 1:59 PM
> *To:* johnsonm@thekey.com
> *Cc:* tt@thekey.com; Canada Payroll <canadapayroll@thekey.com>; Chandani
> Patel <cpatel@thekey.com>; Germaine Daniels <germaine.daniels@thekey.com>
> *Subject:* Re: E-transfer for Alberta CG DIVA GLOCEL
>
>
>
> Hi Maurice,
>
>
>
> The security question asked if employee's will not set up an auto
> deposit for e-transfer. You don't need to do anything with security
> questions.
>
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> Just add her amounts with this week's payroll.
>
>
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> We don't need to e-transfer for again as we have a payroll this week.
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> And let me know when you are done with the preview. Then I will check.
>
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>
> Thanks,
>
> Irin
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> On Tue, Jun 18, 2024 at 1:40 PM <johnsonm@thekey.com> wrote:
>
> Hello Timothy,
>
>
>
> I’m not sure how the security questions and answers work. Can you please
> provide insight on this? Your help is greatly appreciated.
>
>
>
> *Thank you.*
>
>
>
> *Maurice Johnson*
>
> Payroll Analyst
>
> *Please note my email has changed:*
>
> johnsonm@thekey.com
>
> (813) 421-4957 Ext. 110001
>
> *TheKey.com* <https://www.thekey.com/>
>
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> [image: TheKey] <https://homecareassistance.com/>
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> *From:* Chandani Patel <cpatel@thekey.com>
> *Sent:* Tuesday, June 18, 2024 1:24 PM
> *To:* Maurice Johnson <johnsonm@thekey.com>
> *Subject:* Re: E-transfer for Alberta CG DIVA GLOCEL
>
>
>
> Hi Maurice,
>
>
>
> CG is asking if she needs to provide the question as well as answer or
> just an asner to a question that will be decided by us?
>
>
>
> Please provide clarification and I can send you the information.
>
>
>
> On Tue, Jun 11, 2024 at 1:28 PM Maurice Johnson <johnsonm@thekey.com>
> wrote:
>
> Hello Chandani,
>
>
>
> Can you please reach out to this CG with information regarding security
> questions and answers. Thank you in advance.
>
>
>
> *Maurice Johnson *
>
> Payroll Analyst
>
> *Please note my email has changed: *
>
> johnsonm@thekey.com <https://brand.thekey.com/esg/johnsonm@thekey.com>
>
> (813) 421-4957 Ext. 110001
>
> *TheKey.com <https://www.thekey.com/>*
>
> [image: Image removed by sender. TheKey] <https://homecareassistance.com/>
>
>
>
> ---------- Forwarded message ---------
> From: *Timothy Thomas* <tt@thekey.com>
> Date: Tue, Jun 11, 2024 at 2:58 PM
> Subject: Re: E-transfer for Alberta CG DIVA GLOCEL
> To: <johnsonm@thekey.com>
> Cc: Irin Eva <irin.eva@thekey.com>, Germaine Daniels <
> germaine.daniels@thekey.com>, Anna Ranay <aranay@thekey.com>, Daniel
> Barakat <daniel.barakat@thekey.com>, <laszlo.kovacs@thekey.com>, Canada
> Payroll <canadapayroll@thekey.com>, Bridget Peppers <
> bridget.peppers@thekey.com>, Cynthia Lum <clum@thekey.com>
>
>
>
> This e-transfer was returned because Diva could not answer the security
> question. Could you please connect with the caregiver and align on a
> security question and answer.
>
>
>
> Please do this for all etransfers in the future.
>
>
>
> On Mon, Jun 10, 2024 at 1:37 PM Timothy Thomas <tt@thekey.com> wrote:
>
> Transfer complete.
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> On Mon, Jun 10, 2024 at 11:23 AM <johnsonm@thekey.com> wrote:
>
> Hi Timothy,
>
>
>
> Could you pls e-transfer for Alberta CG .
>
>
>
> *Company*: Alberta LTD.
>
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> *Pay Date:* June 7, 2024
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> *Name:* DIVA GLOCEL
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> *Email: **gloceldiva1016@gmail.com <gloceldiva1016@gmail.com>*
>
>
>
> *Phone:* 403-660-4133 (m)
> <https://hcavancouver.clearcareonline.ca/activity/send-email/>
>
>
>
> *Net Amt*: $377.23 (CAD)
>
>
>
> *Reason:*  EFT REJECT - REFUND TO BANK.
>
>
>
>
>
> *Thank you.*
>
>
>
> *Maurice Johnson*
>
> Payroll Analyst
>
> *Please note my email has changed:*
>
> johnsonm@thekey.com
>
> (813) 421-4957 Ext. 110001
>
> *TheKey.com* <https://www.thekey.com/>
>
>
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> [image: TheKey] <https://homecareassistance.com/>
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>
>
> --
>
> *Tim Thomas*
>
> Head of Canada Division
>
> *Please note my email has changed:*
>
> tt@TheKey.com <tt@thekey.com>
>
> (514) 591-9387
>
> *TheKey.ca <https://www.thekey.ca/>*
>
> [image: Image removed by sender. TheKey] <https://www.thekey.com/>
>
>
>
>
> --
>
> *Tim Thomas*
>
> Head of Canada Division
>
> *Please note my email has changed:*
>
> tt@TheKey.com <tt@thekey.com>
>
> (514) 591-9387
>
> *TheKey.ca <https://www.thekey.ca/>*
>
> [image: Image removed by sender. TheKey] <https://www.thekey.com/>
>
>
>
>
> --
>
>
>
> *Kind Regards,*
>
> *Chandani Patel *
>
> *Employee Care Manager / Human Resources*
> of Calgary, Alberta & Winnipeg, Manitoba
> *________________________*
>
> *Calgary Office: *
> *403-301-3777**Winnipeg Office: **204-489-6000*
> *Direct Number:*
> *403-333-0999*
> *TheKey.ca* <https://thekey.ca/>
>
> [image: Image removed by sender. TheKey]
>
>
>
>
>
>
> --
>
> *For All Kind of Payroll Inquiries Please Copy Canada Payroll Email - **canadapayroll@thekey.com
> <canadapayroll@thekey.com>*
>
>
>
> *Irin Nahar Eva, PCP, PLP (CPM)*
>
> Payroll Supervisor
>
> *647-932-6409 *
>
> irin.eva@thekey.com
>
> [image: Image removed by sender. See the source image]
>

*For All Kind of Payroll Inquiries Please Copy Canada Payroll Email
- canadapayroll@thekey.com <canadapayroll@thekey.com>*

Irin Nahar Eva, PCP, PLP (CPM)

Payroll Supervisor

*647-932-6409 *

irin.eva@thekey.com

[image: See the source image]