Re: Giselda Rossi Toronto SJD

From
Cheryl Cartwright <ccartwright@thekey.com>
To
Lito Delapena <billing@thekey.com>, Timothy Thomas <tt@thekey.com>
CC
ali.malik@thekey.com
Date
Tue, 20 Jun 2023 16:25:34 -0300
Folder
INBOX
--0000000000002007cb05fe949e6f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes I saw the screen shot which is why I don=E2=80=99t understand why he wa= s charged $87,000!!! He said you put through a total of 43k and then ten more transactions followed totally 87,000 by the end. Did you charge him twice! On Tue, Jun 20, 2023 at 4:24 PM Lito Delapena wrote: > Hi Cheryl, > > I provided the screenshot of the payment on my original email, 10 inovice= s > totaling $43,150.33 which Ali advised to run the full balance of. > > > > Thanks, > > Lito Delapena > > > Lito Delapena > Billing Help Desk > Billing@thekey.com > 866-226-1702 > > > On Tue, 20 Jun at 3:22 PM , CherylCartwright ccartwright@homecareassistance.com> wrote: > The client said you put through 11 transactions to the tune of $87,000 > His bill was $43,000 I thought? Can you please let me know? > > > > On Tue, Jun 20, 2023 at 4:07=E2=80=AFPM Cheryl Cartwright > wrote: > >> Thank you for the update. >> >> Cheryl >> >> On Tue, Jun 20, 2023 at 3:49=E2=80=AFPM Lito Delapena wrote: >> >>> Hi Ali and Cheryl, >>> =E2=80=8B >>> Clietns credit card has been added into versapay successfully and >>> activated for autopay, As requested all invoices have been run for paym= ent. >>> =E2=80=8B >>> >>> >>> Thanks, >>> >>> Lito Delapena >>> >>> >>> Lito Delapena >>> Billing Help Desk >>> Billing@thekey.com >>> 866-226-1702 >>> >>> >>> On Mon, 19 Jun at 8:43 PM , CherylCartwright >> ccartwright@homecareassistance.com> wrote: >>> Postal code >>> >>> L7E 1K3 >>> >>> On Mon, Jun 19, 2023 at 7:10 PM Lito Delapena >>> wrote: >>> >>>> Hi Ali, >>>> >>>> The upload of credit card directly into VP does not require the CVV, >>>> Postal code is needed. >>>> >>>> >>>> Thanks, >>>> >>>> Lito Delapena >>>> >>>> >>>> Lito Delapena >>>> Billing Help Desk >>>> Billing@thekey.com >>>> 866-226-1702 >>>> >>>> >>>> 305662:611100 > --0000000000002007cb05fe949e6f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes I saw the screen shot which is why I don=E2=80=99t un= derstand why he was charged $87,000!!! He said you put through a total of 4= 3k and then ten more transactions followed totally 87,000 by the end. Did y= ou charge him twice! On Tue, Jun 20, 2023 at 4:24 PM Lito Delapena &lt;= billing@thekey.com &gt; wrote: = Hi Cheryl, I provided the screenshot of the payment on my original em= ail, 10 inovices totaling $43,150.33 which Ali advised to run the full bala= nce of. Thanks,=C2=A0 Lito Delapena Lito Delapena Billing Help Desk Billing@thekey= .com 866-226-1702 On Tue, 20 Jun at 3:22 PM , CherylCartwright &lt; ccartwright@homecare= assistance.com &gt; wrote: The client said you put throug= h 11 transactions to the tune of $87,000=C2=A0 His bill was $43,000 I t= hought? Can you please let me know? = On Tue, Jun 20, 2023 at 4:07=E2=80=AFPM Cheryl Cartwright &lt; cca= rtwright@thekey.com &gt; wrote: <blockquote class=3D"gmail

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