--00000000000084380705fd9dbe62 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, Any update on this? Thank you, On Tue, Jun 6, 2023 at 10:05=E2=80=AFAM Sarah Temple wrote: > @Dart Team can you please look into why this is > still not showing up? > Thank you! > > On Mon, Jun 5, 2023 at 10:26=E2=80=AFPM Angie Markwell > wrote: > >> Hi Sarah would love to get this completed please. >> >> On Mon, Jun 5, 2023 at 2:03=E2=80=AFPM Joey Taylor >> wrote: >> >>> Good Afternoon, >>> >>> We are still missing the following clients in the AP portal for the >>> month of May for Canada: >>> Peter Douglas Gibson --> Vancouver >>> Kim Brandt --> Vancouver >>> Lyle Morrey --> Vancouver >>> Mary Louise Graham --> Vancouver >>> Joyce Doner --> Vancouver >>> Anthony Griese --> Ontario >>> >>> Thank you, >>> >>> >>> On Fri, Jun 2, 2023 at 3:14=E2=80=AFPM Roxana Cruz >> clearcaresupport@homecareassistance.com> wrote: >>> >>>> Done. >>>> >>>> On Fri, 2 Jun at 3:03 PM , JosephTaylor >>> joey.taylor@homecareassistance.com> wrote: >>>> Yes please because as of now, it is not linking to the Analytics Porta= l >>>> >>>> On Fri, Jun 2, 2023 at 3:00=E2=80=AFPM Roxana Cruz >>> clearcaresupport@homecareassistance.com> wrote: >>>> >>>>> Vancouver is done. >>>>> >>>>> Toronto and Calgary clients already have an external ID - do we >>>>> replace? >>>>> >>>>> On Thu, 1 Jun at 5:48 PM , Roxana Cruz >>>> clearcaresupport@homecareassistance.com> wrote: >>>>> Hi Joseph, >>>>> >>>>> Sure - we will let you know when this is done. >>>>> >>>>> >>>>> Thanks, >>>>> >>>>> >>>>> >>>>> >>>>> On Wed, 31 May at 4:20 PM , JosephTaylor >>>> joey.taylor@homecareassistance.com> wrote: >>>>> Hello, >>>>> >>>>> There is a mismatch in client profiles between Salesforce and >>>>> ClearCare within the Canadian agencies due to a previous outage in >>>>> Salesforce. We need support in adding the following IDs under the fie= ld >>>>> External ID in the client profile in ClearCare. We unfortunately do n= ot >>>>> have access to the Canadian agencies to do this ourselves. >>>>> >>>>> Client in CC: >>>>> https://hcavancouver.clearcareonline.ca/clients/1000000000051844/ >>>>> External ID: 0017V00001y07D5QAI >>>>> >>>>> Client in CC: >>>>> https://hcavancouver.clearcareonline.ca/clients/1000000000051854/ >>>>> External ID: 0017V00001yWwPpQAK >>>>> >>>>> Client in CC: >>>>> https://hcavancouver.clearcareonline.ca/clients/1000000000051819/ >>>>> External ID: 0017V00001xziRhQAI >>>>> >>>>> Client in CC: >>>>> https://hcavancouver.clearcareonline.ca/clients/1000000000051850/ >>>>> External ID: 0017V00001yWweeQAC >>>>> >>>>> Client in CC: >>>>> https://hcavancouver.clearcareonline.ca/clients/1000000000051851/ >>>>> External ID: 0017V00001yWx3gQAC >>>>> >>>>> Client in CC: >>>>> https://hcacalgary.clearcareonline.ca/clients/1000000000051895/ >>>>> External ID: 0017V00001xwFS5QAM >>>>> >>>>> Client in CC: >>>>> https://hcacalgary.clearcareonline.ca/clients/1000000000051898/