--000000000000185ea805fda02c08 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey, I am seeing Joyce and Marie Louise now on the AP. @Dart Team any updates on the others? On Thu, Jun 8, 2023 at 8:53=E2=80=AFAM Joey Taylor = wrote: > Good Morning, > > Any update on this? > > Thank you, > > > > On Tue, Jun 6, 2023 at 10:05=E2=80=AFAM Sarah Temple > wrote: > >> @Dart Team can you please look into why this is >> still not showing up? >> Thank you! >> >> On Mon, Jun 5, 2023 at 10:26=E2=80=AFPM Angie Markwell >> wrote: >> >>> Hi Sarah would love to get this completed please. >>> >>> On Mon, Jun 5, 2023 at 2:03=E2=80=AFPM Joey Taylor >>> wrote: >>> >>>> Good Afternoon, >>>> >>>> We are still missing the following clients in the AP portal for the >>>> month of May for Canada: >>>> Peter Douglas Gibson --> Vancouver >>>> Kim Brandt --> Vancouver >>>> Lyle Morrey --> Vancouver >>>> Mary Louise Graham --> Vancouver >>>> Joyce Doner --> Vancouver >>>> Anthony Griese --> Ontario >>>> >>>> Thank you, >>>> >>>> >>>> On Fri, Jun 2, 2023 at 3:14=E2=80=AFPM Roxana Cruz >>> clearcaresupport@homecareassistance.com> wrote: >>>> >>>>> Done. >>>>> >>>>> On Fri, 2 Jun at 3:03 PM , JosephTaylor >>>> joey.taylor@homecareassistance.com> wrote: >>>>> Yes please because as of now, it is not linking to the Analytics >>>>> Portal >>>>> >>>>> On Fri, Jun 2, 2023 at 3:00=E2=80=AFPM Roxana Cruz >>>> clearcaresupport@homecareassistance.com> wrote: >>>>> >>>>>> Vancouver is done. >>>>>> >>>>>> Toronto and Calgary clients already have an external ID - do we >>>>>> replace? >>>>>> >>>>>> On Thu, 1 Jun at 5:48 PM , Roxana Cruz >>>>> clearcaresupport@homecareassistance.com> wrote: >>>>>> Hi Joseph, >>>>>> >>>>>> Sure - we will let you know when this is done. >>>>>> >>>>>> >>>>>> Thanks, >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Wed, 31 May at 4:20 PM , JosephTaylor >>>>> joey.taylor@homecareassistance.com> wrote: >>>>>> Hello, >>>>>> >>>>>> There is a mismatch in client profiles between Salesforce and >>>>>> ClearCare within the Canadian agencies due to a previous outage in >>>>>> Salesforce. We need support in adding the following IDs under the fi= eld >>>>>> External ID in the client profile in ClearCare. We unfortunately do = not >>>>>> have access to the Canadian agencies to do this ourselves. >>>>>> >>>>>> Client in CC: >>>>>> https://hcavancouver.clearcareonline.ca/clients/1000000000051844/ >>>>>> External ID: 0017V00001y07D5QAI >>>>>> >>>>>> Client in CC: >>>>>> https://hcavancouver.clearcareonline.ca/clients/1000000000051854/ >>>>>> External ID: 0017V00001yWwPpQAK >>>>>> >>>>>> Client in CC: >>>>>> https://hcavancouver.clearcareonline.ca/clients/1000000000051819/ >>>>>> External ID: 0017V00001xziRhQAI >>>>>> >>>>>> Client in CC: >>>>>> https://hcavancouver.clearcareonline.ca/clients/1000000000051850/ >>>>>> External ID: 0017V00001yWweeQAC >>>>>> >>>>>> Client in CC: >>>>>> https://hcavancouver.clearcareonline.ca/clients/1000000000051851/ >