Re: Mystery Call Report

From
James Patchett <jpatchett@homecareassistance.com>
To
Timothy Thomas <tt@homecareassistance.com>
CC
Tim Thomas <tthomas@homecareassistance.com>
Date
Wed, 27 Jun 2018 18:39:16 +0100
Folder
INBOX
--000000000000af95e7056fa31897 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable 2000, that has to be a record in and of itself. I will have one done before I come but ensure that the calls are only being handled by those qualified.... want you to get that top rank!!! In the meantime perhaps we can record some of her calls. Unfortunately the recording didn't come out for her call so we don't have it for her to listen too.. James On Wed, Jun 27, 2018, 6:36 PM Timothy Thomas wrote: > Thanks James. > > Unfortunately this call was done by our newest hire who isn't supposed to > be in the inquiry rotation. It's still very helpful for her development. > > I've done over 2000 intakes in 4 years > > Any chance for a redo? > > On Tue, Jun 26, 2018 at 3:51 AM, James Patchett jpatchett@homecareassistance.com> wrote: > >> Gents, >> >> Please find attached the latest mystery call results. We can discuss thi= s >> during our next call but I wanted to be sure you had it. >> >> Thank you, >> >> -- >> James Patchett >> Director of Franchise Development >> Mobile (727)729-2068 >> http://www.homecareassistance.com >> *Changing the Way the World Ages.* >> Review our Book Series >> Like us on Facebook >> >> Explore our Franchise Opportunity >> >> > > > > -- > > *Timothy Thomas* > > *Director of Client Care & Development* > > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > > *4464 Ste. Catherine Ouest* > > *Westmount, Qu**=C3=A9**bec* > > *H3Z 1R7* > > *Tel: 514 907 5065 - Fax: 514 907 5067* > > *tt@homecareassistance.com * > > > > > > --000000000000af95e7056fa31897 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable 2000, that has to be a record in and of itself. I will ha= ve one done before I come but ensure that the calls are only being handled = by those qualified.... want you to get that top rank!!! In the meantime per= haps we can record some of her calls. Unfortunately the recording didn&#39;= t come out for her call so we don&#39;t have it for her to listen too.. James On Wed, Jun 27, 2018, 6:36 PM Timothy Tho= mas &lt; tt@homecareassistance.= com &gt; wrote: Thanks James.=C2=A0 Unfortunately this call was done by= our newest hire who isn&#39;t supposed to be in the inquiry rotation. It&#= 39;s still very helpful for her development. I&#39= ;ve done over 2000 intakes in 4 years=C2=A0 Any ch= ance for a redo? On Tue, Jun 26, 2018 at 3:51 AM, James Patchett &lt; jpatchett@homecareassistance.com &gt; wrote: Gents, Please find attached the latest mystery call results. We can discuss this= during our next call but I wanted to be sure you had it.=C2=A0 Thank you, -- James Patchett Director of Franchise = Development Mobile = =C2=A0(727)729-2068 <sp

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