Re: Mystery Call Report

From
Timothy Thomas <tt@homecareassistance.com>
To
James Patchett <jpatchett@homecareassistance.com>
CC
Tim Thomas <tthomas@homecareassistance.com>
Date
Wed, 27 Jun 2018 13:55:58 -0400
Folder
[Gmail]_Sent_Mail
--Apple-Mail-64A3F461-7B32-4B06-AAAE-9BBB41A24757 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable I realize I sent my email before finishing my sentence. Yeah 2000 inquiries a= nd I=E2=80=99ve never been mystery called :( Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareAssistanceMontreal.ca > On Jun 27, 2018, at 1:39 PM, James Patchett wrote: >=20 > 2000, that has to be a record in and of itself. I will have one done befor= e I come but ensure that the calls are only being handled by those qualified= .... want you to get that top rank!!! In the meantime perhaps we can record s= ome of her calls. Unfortunately the recording didn't come out for her call s= o we don't have it for her to listen too.. >=20 > James >=20 >> On Wed, Jun 27, 2018, 6:36 PM Timothy Thomas w= rote: >> Thanks James.=20 >>=20 >> Unfortunately this call was done by our newest hire who isn't supposed to= be in the inquiry rotation. It's still very helpful for her development. >>=20 >> I've done over 2000 intakes in 4 years=20 >>=20 >> Any chance for a redo? >>=20 >>> On Tue, Jun 26, 2018 at 3:51 AM, James Patchett wrote: >>> Gents, >>>=20 >>> Please find attached the latest mystery call results. We can discuss thi= s during our next call but I wanted to be sure you had it.=20 >>>=20 >>> Thank you, >>>=20 >>> --=20 >>> James Patchett >>> Director of Franchise Development >>> Mobile (727)729-2068 >>>=20 >>> http://www.homecareassistance.com >>> Changing the Way the World Ages. >>> Review our Book Series >>> Like us on Facebook >>> Explore our Franchise Opportunity >>=20 >>=20 >>=20 >> --=20 >> Timothy Thomas >> Director of Client Care & Development >>=20 >>=20 >>=20 >> Home Care Assistance (Montr=C3=A9al) Inc. >> 4464 Ste. Catherine Ouest >> Westmount, Qu=C3=A9bec >> H3Z 1R7 >> Tel: 514 907 5065 - Fax: 514 907 5067=20 >> tt@homecareassistance.com >>=20 >>=20 --Apple-Mail-64A3F461-7B32-4B06-AAAE-9BBB41A24757 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable I realize I sent my email before finishing m= y sentence. Yeah 2000 inquiries and I=E2=80=99ve never been mystery called := ( Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareAssistanceMontreal.ca On Jun 27, 2= 018, at 1:39 PM, James Patchett &lt; jpatchett@homecareassistance.com &gt; wrote: 2000, that has to be a record i= n and of itself. I will have one done before I come but ensure that the call= s are only being handled by those qualified.... want you to get that top ran= k!!! In the meantime perhaps we can record some of her calls. Unfortunately t= he recording didn't come out for her call so we don't have it for her to lis= ten too.. James = On Wed, Jun 27, 2018, 6:36 PM Ti= mothy Thomas &lt; tt@homecareass= istance.com &gt; wrote: Thanks James.&nbsp; Unfortunately this call was done= by our newest hire who isn't supposed to be in the inquiry rotation. It's s= till very helpful for her development. I've done ov= er 2000 intakes i

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