--000000000000e606430623e66fbf Content-Type: multipart/alternative; boundary="000000000000e606420623e66fbe" --000000000000e606420623e66fbe Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Rob! On Mon, Oct 7, 2024 at 12:22=E2=80=AFPM Timothy Thomas wrot= e: > Good news! Thank you. > > On Mon, Oct 7, 2024 at 12:48=E2=80=AFPM Rob Dauses > wrote: > >> All- >> >> This is fixed! See screenshot below. I was logged in as Sugas to >> confirm. >> >> [image: image.png] >> >> In case you're curious, this was the result of the ship method options >> selected when we built out the site *before* your expansion in Canada. >> UPS won't deliver to Canada via Ground or 2-Day, so we just added a thir= d >> option: UPS Standard. >> >> Questions? Happy to jump on a quick call this afternoon. >> >> - Rob >> >> >> >> >> ROB DAUSES >> Strategic Accounts >> 13201 Mid-Atlantic Boulevard, Suite 100, Laurel, MD 20708 >> *c* 410.598.2386 >> *e* robert.s.dauses@rrd.com >> *w* rrd.com >> [image: RRD] >> >> >> >> >> On Mon, Oct 7, 2024 at 12:34=E2=80=AFPM Ashley Mirone wrote: >> >>> Looping in +Timothy Thomas here who has insights on the >>> process and what the team needs to set these new hires up for success >>> >>> Ashley Mirone >>> Vice President of Business Development >>> *Please note my email has changed:* >>> amirone@TheKey.com >>> Direct: (310) 755-9669 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Mon, Oct 7, 2024 at 9:02=E2=80=AFAM Rob Dauses >>> wrote: >>> >>>> Emma - We're on it. Stand by ... >>>> >>>> +TheKey Sales Support >>>> >>>> - RD >>>> >>>> >>>> >>>> >>>> ROB DAUSES >>>> Strategic Accounts >>>> 13201 Mid-Atlantic Boulevard, Suite 100, Laurel, MD 20708 >>>> *c* 410.598.2386 >>>> *e* robert.s.dauses@rrd.com >>>> *w* rrd.com >>>> [image: RRD] >>>> >>>> >>>> >>>> >>>> On Mon, Oct 7, 2024 at 12:00=E2=80=AFPM Emma Zumsen >>>> wrote: >>>> >>>>> Hey Rob, >>>>> >>>>> Just saw Josh's OOO note. Can you possibly help us resolve the >>>>> Canadian shipping issues? >>>>> >>>>> Thanks! >>>>> >>>>> >>>>> On Mon, Oct 7, 2024 at 10:45=E2=80=AFAM Emma Zumsen >>>>> wrote: >>>>> >>>>>> Hi there, >>>>>> >>>>>> Let me dig in with Josh to see what solutions we can find. >>>>>> >>>>>> @Joshua Shiner - are you able to >>>>>> troubleshoot this issue so we can get these materials out the door? >>>>>> >>>>>> Thanks! >>>>>> Emma >>>>>> >>>>>> On Mon, Oct 7, 2024 at 9:32=E2=80=AFAM Denny Roebel >>>>>> wrote: >>>>>> >>>>>>> Good morning - >>>>>>> >>>>>>> Is there any way I can get an update on this? I have another HCL i= n >>>>>>> training in Canada and both are in need of Brand Center items and a= re >>>>>>> unable to submit an order. >>>>>>> >>>>>>> Please advise me on the next step. Thank you in advance for your >>>>>>> assistance! >>>>>>> >>>>>>> -Denny >>>>>>> >>>>>>> >>>>>>> On Thu, Sep 26, 2024 at 11:41=E2=80=AFAM Sugas Sivanesan >>>>>> sugashan.sivanesan@thekey.com> wrote: >>>>>>> >>>>>>>> Hey Jackie, >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>