Re: [EXTERNAL] Re: Canadian Shipping Not Allowed??

--000000000000649aa00623e67e02 Content-Type: multipart/alternative; boundary="000000000000649aa00623e67e01" --000000000000649aa00623e67e01 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you everyone for assisting on this. Have a great week! -Denny On Mon, Oct 7, 2024 at 1:34=E2=80=AFPM Emma Zumsen = wrote: > Thanks Rob! > > On Mon, Oct 7, 2024 at 12:22=E2=80=AFPM Timothy Thomas wr= ote: > >> Good news! Thank you. >> >> On Mon, Oct 7, 2024 at 12:48=E2=80=AFPM Rob Dauses >> wrote: >> >>> All- >>> >>> This is fixed! See screenshot below. I was logged in as Sugas to >>> confirm. >>> >>> [image: image.png] >>> >>> In case you're curious, this was the result of the ship method options >>> selected when we built out the site *before* your expansion in Canada. >>> UPS won't deliver to Canada via Ground or 2-Day, so we just added a thi= rd >>> option: UPS Standard. >>> >>> Questions? Happy to jump on a quick call this afternoon. >>> >>> - Rob >>> >>> >>> >>> >>> ROB DAUSES >>> Strategic Accounts >>> 13201 Mid-Atlantic Boulevard, Suite 100, Laurel, MD 20708 >>> *c* 410.598.2386 >>> *e* robert.s.dauses@rrd.com >>> *w* rrd.com >>> [image: RRD] >>> >>> >>> >>> >>> On Mon, Oct 7, 2024 at 12:34=E2=80=AFPM Ashley Mirone >>> wrote: >>> >>>> Looping in +Timothy Thomas here who has insights on >>>> the process and what the team needs to set these new hires up for succ= ess >>>> >>>> Ashley Mirone >>>> Vice President of Business Development >>>> *Please note my email has changed:* >>>> amirone@TheKey.com >>>> Direct: (310) 755-9669 >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Mon, Oct 7, 2024 at 9:02=E2=80=AFAM Rob Dauses >>>> wrote: >>>> >>>>> Emma - We're on it. Stand by ... >>>>> >>>>> +TheKey Sales Support >>>>> >>>>> - RD >>>>> >>>>> >>>>> >>>>> >>>>> ROB DAUSES >>>>> Strategic Accounts >>>>> 13201 Mid-Atlantic Boulevard, Suite 100, Laurel, MD 20708 >>>>> *c* 410.598.2386 >>>>> *e* robert.s.dauses@rrd.com >>>>> *w* rrd.com >>>>> [image: RRD] >>>>> >>>>> >>>>> >>>>> >>>>> On Mon, Oct 7, 2024 at 12:00=E2=80=AFPM Emma Zumsen >>>>> wrote: >>>>> >>>>>> Hey Rob, >>>>>> >>>>>> Just saw Josh's OOO note. Can you possibly help us resolve the >>>>>> Canadian shipping issues? >>>>>> >>>>>> Thanks! >>>>>> >>>>>> >>>>>> On Mon, Oct 7, 2024 at 10:45=E2=80=AFAM Emma Zumsen >>>>>> wrote: >>>>>> >>>>>>> Hi there, >>>>>>> >>>>>>> Let me dig in with Josh to see what solutions we can find. >>>>>>> >>>>>>> @Joshua Shiner - are you able to >>>>>>> troubleshoot this issue so we can get these materials out the door? >>>>>>> >>>>>>> Thanks! >>>>>>> Emma >>>>>>> >>>>>>> On Mon, Oct 7, 2024 at 9:32=E2=80=AFAM Denny Roebel >>>>>>> wrote: >>>>>>> >>>>>>>> Good morning - >>>>>>>> >>>>>>>> Is there any way I can get an update on this? I have another HCL >>>>>>>> in training in Canada and both are in need of Brand Center items a= nd are >>>>>>>> unable to submit an order. >>>>>>>> >>>>>>>> Please advise me on the next step. Thank you in ad