--000000000000bff6890621aec165 Content-Type: multipart/alternative; boundary="000000000000bff6870621aec164" --000000000000bff6870621aec164 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Any update on this? On Fri, Sep 6, 2024 at 8:35=E2=80=AFAM John Andrew Hawkins wrote: > Greetings Alexandre, > That wasn't the account that was requested to consolidate into. IF we are > going to go forward with 7-8597-6853 as the primary account number, I'll > need you to create full admin access to the account for myself and my oth= er > team members. In addition we will need to verify that we are all authoriz= ed > users on the account and that my boss Gabe is listed as the primary > account holder if you have an entry for it. > > Aaron Worob aaron.worob@thekey.com > Craig Ackerson craig.ackerson@thekey.com > Gabirel La it@thekey.com > John Hawkins jhawkins@thekey.com > Mark Warner mark.warner@thekey.com > > On Fri, Sep 6, 2024 at 8:05=E2=80=AFAM Alexandre Galipeau Alexandre.Galipeau@rci.rogers.com> wrote: > >> Hi John, >> >> >> >> All the lines were transferred under 1 account which is under the name H= OME >> CARE ASSISTANCE (MONTREAL) INC and account number : 7-8597-6853 >> >> >> >> I see 21 numbers under this account, when I log in under your profile, I >> do see all 21 lines and the august bill is available on the online porta= l. >> >> >> >> Regards. >> >> *Alexandre Galipeau* >> *Inside account Manager | **Gestionnaire de compte interne* >> >> Rogers for Business | Rogers service Affaires >> 800 de la Gaucheti=C3=A8re ouest, Bureau 4000 Montr=C3=A9al, Qu=C3=A9bec >> >> *m* 514.298 4755 *e* alexandre.galipeau@rci.rogers.com >> >> [image: Rogers for Business] [ima= ge: >> Rogers Service Affaires] >> >> >> >> >> >> >> >> >> >> >> >> *De :* John Andrew Hawkins >> *Envoy=C3=A9 :* 5 septembre 2024 17:42 >> *=C3=80 :* Alexandre Galipeau ; Chari= f >> Moustapha Mohamed >> *Cc :* Timothy Thomas ; Gabriel La ; Aaron >> Worob ; Craig Ackerson ; >> Mark Warner >> *Objet :* Rogers Account Issue >> >> >> >> Greetings Alexandre & Charif, >> >> We are lo longer able to access our cell numbers from the online portal. >> All lines show as disconnected on the online portal. Could you verify wh= ich >> account where our phone numbers reside? >> >> >> >> >> *John Hawkins *Senior System Administrator >> >> jhawkins@TheKey.com >> (503) 506-0992 >> >> [image: TheKey] >> >> >> >> >> ------------------------------ >> Canada's Largest and Most Reliable 5G Network >> >> This communication is confidential. We only send and receive email on th= e >> basis of the terms set out at https://www.rogers.com/emailnotice >> >> >> >> >> Le r=C3=A9seau 5G le plus =C3=A9tendu et le plus fiable au pays >> >> Ce message est confidentiel. Notre transmission et r=C3=A9ception de cou= rriels >> se fait strictement suivant les modalit=C3=A9s =C3=A9nonc=C3=A9es dans l= =E2=80=99avis publi=C3=A9 =C3=A0 www.rogers.com/aviscourriel >> >> ----------------------------