--0000000000004b767005d7384f55 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra, I would like to introduce you to our Content and Production Director Michelle Hochberg, I have copied her on this email as well. [image: www.careacademy.co] Kelly H. Saintus Sr. Account Relationship Manager Office: 1.866.227.3895 ext 713 Mobile: 617.249.0565 [image: linkedin, social icon] [image: facebook icon] [image: blue, square, twitter icon] *CareAcademy: Caring for a Client with COVID-19* On Fri, Feb 4, 2022 at 4:42 PM Audra Williams wrote: > Thanks, Kelly! > > Could you possibly share a contact that we can speak to about this in > depth? > > Best, > > On Fri, Feb 4, 2022 at 11:53 AM Kelly H. Saintus > wrote: > >> Hi Audra, >> >> I understand the urgency of this request, however, I do not have a >> current timeline for French being added as a language, it has been ticke= ted >> for our content team as advised previously. >> >> [image: www.careacademy.co] >> >> Kelly H. Saintus >> >> Sr. Account Relationship Manager >> >> Office: 1.866.227.3895 ext 713 >> >> Mobile: 617.249.0565 >> >> [image: linkedin, social icon] [image: facebook icon] >> [image: blue, square, twitter >> icon] >> >> >> >> *CareAcademy: Caring for a Client with COVID-19* >> >> >> >> >> >> >> >> On Fri, Feb 4, 2022 at 10:54 AM Audra Williams > audraw@homecareassistance.com> wrote: >> >>> I agree that we would need to have the French language in place. Kelly, >>> I know that HCA is the largest nationwide homecare and that all of our >>> sites use Care Academy. Do you know what the timeline is for incorporat= ing >>> the French language? >>> >>> Best, >>> >>> Audra N. Williams BHA, LPN >>> Director of Business Support >>> Home Care Assistance >>> Direct: 425-757-7027 >>> >>> >>> >>> >>> --- >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> On Feb 4, 2022, at 7:19 AM, Joey Taylor >> joey.taylor@homecareassistance.com> wrote: >>> >>> =EF=BB=BF >>> Hey Kelly, >>> >>> This is a bit of a tricky situation as we operate from Quebec (French i= s >>> the main language). I don't think we can get this program up and runnin= g >>> until it is available in French as our francophone caregivers need to h= ave >>> the same tools and advantages as our English caregivers. We could face >>> legal action if this is not the case. >>> >>> Thank you, >>> >>> On Fri, Feb 4, 2022 at 10:12 AM Kelly H. Saintus >> ksaintus@careacademy.com> wrote: >>> >>>> Hi Audra, >>>> >>>> We do currently have other languages on the platform accessible via >>>> subtitles for the caregivers, if a class is translated they would be a= ble >>>> to toggle to their selected language. However we do not currently have >>>> French translations, I've ticketed your request with our content team.= The >>>> languages we currently do have are Russian, Hindi, Korean, Vietnamese,= and >>>> Spanish. All available via subtitles and final test questions. >>>> >>>> Joey did you have the caregiver and adm