Re: Care Academy Canada

From
Audra Williams <audraw@homecareassistance.com>
To
"Kelly H. Saintus" <ksaintus@careacademy.com>
CC
Joey Taylor <joey.taylor@homecareassistance.com>, Keri Thrush <kthrush@homecareassistance.com>, Timothy Thomas <tt@homecareassistance.com>
Date
Fri, 4 Feb 2022 13:
Folder
INBOX
--000000000000efaa5205d73821d6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Kelly! Could you possibly share a contact that we can speak to about this in depth= ? Best, On Fri, Feb 4, 2022 at 11:53 AM Kelly H. Saintus wrote: > Hi Audra, > > I understand the urgency of this request, however, I do not have a curren= t > timeline for French being added as a language, it has been ticketed for o= ur > content team as advised previously. > > [image: www.careacademy.co] > > Kelly H. Saintus > > Sr. Account Relationship Manager > > Office: 1.866.227.3895 ext 713 > > Mobile: 617.249.0565 > > [image: linkedin, social icon] [image: facebook icon] > [image: blue, square, twitter > icon] > > > > *CareAcademy: Caring for a Client with COVID-19* > > > > > > > > On Fri, Feb 4, 2022 at 10:54 AM Audra Williams audraw@homecareassistance.com> wrote: > >> I agree that we would need to have the French language in place. Kelly, = I >> know that HCA is the largest nationwide homecare and that all of our sit= es >> use Care Academy. Do you know what the timeline is for incorporating the >> French language? >> >> Best, >> >> Audra N. Williams BHA, LPN >> Director of Business Support >> Home Care Assistance >> Direct: 425-757-7027 >> >> >> >> >> --- >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> On Feb 4, 2022, at 7:19 AM, Joey Taylor > joey.taylor@homecareassistance.com> wrote: >> >> =EF=BB=BF >> Hey Kelly, >> >> This is a bit of a tricky situation as we operate from Quebec (French is >> the main language). I don't think we can get this program up and running >> until it is available in French as our francophone caregivers need to ha= ve >> the same tools and advantages as our English caregivers. We could face >> legal action if this is not the case. >> >> Thank you, >> >> On Fri, Feb 4, 2022 at 10:12 AM Kelly H. Saintus > ksaintus@careacademy.com> wrote: >> >>> Hi Audra, >>> >>> We do currently have other languages on the platform accessible via >>> subtitles for the caregivers, if a class is translated they would be ab= le >>> to toggle to their selected language. However we do not currently have >>> French translations, I've ticketed your request with our content team. = The >>> languages we currently do have are Russian, Hindi, Korean, Vietnamese, = and >>> Spanish. All available via subtitles and final test questions. >>> >>> Joey did you have the caregiver and admin list ready for upload? I will >>> has the dashboard created. >>> >>> [image: www.careacademy.co] >>> >>> Kelly H. Saintus >>> >>> Sr. Account Relationship Manager >>> >>> Office: 1.866.227.3895 ext 713 >>> >>> Mobile: 617.249.0565 >>> >>> [image: linkedin, social icon] [image: facebook icon] >>> [image: blue, square, twitter >>> icon] >>> >>> >>> >>> *CareAcademy: Caring for a Client with COVID-19* >>> >>> >>> >>> >>> >>> >>> >>> On Thu, Feb 3, 2022 at 5:25 PM Audra Williams >> audraw@homecareassistance.com> wrote: >>> >>>> Thank you, Kelly! >>>> >>>> The oth

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