--94eb2c05baec4902fa055cc55c55 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable they had 2 separate charting binders not including ours, should I specify that? On Mon, Oct 30, 2017 at 11:30 AM, Timothy Thomas wrote: > Looks good, I would just remove "charting" and leave it at protocol. > > please copy me in on the email. > > Thanks! > > On Mon, Oct 30, 2017 at 11:18 AM, Corrina Masson corrinam@homecareassistance.com> wrote: > >> Let me know if you want me to add anything >> >> Good morning Nancy, >> >> Unfortunately we will not be able to provide service for your mother due >> to the extensive protocol regarding scents. As stated by the primary >> caregiver, no caregivers are to have any scented products which includes >> all body products, shampoos, conditioner, deodorant, makeups, laundry >> detergent, indoor and outdoor clothing and any personal items such as ba= gs, >> umbrellas, scarf etc.). Furthermore, our caregivers are unable to adhere= to >> the extensive expectations surrounding protocol and charting. The demand= s >> are unfortunately excessive and we will not be able to provide staff for >> the hours requested. >> >> Thanks and have a great day, >> >> -- >> >> *Corrina Masson B.S.W, T.S* >> >> *Care Manager* >> >> >> >> >> *Home Care Assistance (Montr**=C3=A9**al) Inc.* >> >> *4464 Ste. Catherine >> Ouest* >> >> *Westmount, Qu**=C3=A9**bec* >> >> *H3Z 1R7* >> >> *Tel: 514 907 5065 - Fax: 514 907 5067* >> >> *corrinam**@homecareassistance.com* >> >> >> >> >> >> > > > > -- > > *Timothy Thomas* > > *Director of Client Care & Development* > > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > > *4464 Ste. Catherine > Ouest* > > *Westmount, Qu**=C3=A9**bec* > > *H3Z 1R7* > > *Tel: 514 907 5065 - Fax: 514 907 5067* > > *tt@homecareassistance.com * > > > > > > --=20 *Corrina Masson B.S.W, T.S* *Care Manager* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *corrinam**@homecareassistance.com* --94eb2c05baec4902fa055cc55c55 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable they had 2 separate charting binders not including ours, s= hould I specify that? On Mon, Oct 30, 2017 at 11:30 AM, Timothy Thomas < tt@hom= ecareassistance.com > wrote: Looks good, I would just remove "charting" and = leave it at protocol. please copy me in on the email. Thanks! On Mon, Oct 30, 2017 at 11:= 18 AM, Corrina Masson < corrinam@homecareassistance. com > wrote: Le= t me know if you want me to add anything Good morning Na= ncy, Unfortunately we will not be able to provide = service for your mother due to the extensive protocol regarding scents. As = stated by the primary caregiver, no caregivers are to have any scented prod= ucts which includes all body products, shampoos, conditioner, deodorant, ma= keups, laundry detergent, indoor and outdoor clothing and any