--94eb2c005326a2aaec055cc55262 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Looks good, I would just remove "charting" and leave it at protocol. please copy me in on the email. Thanks! On Mon, Oct 30, 2017 at 11:18 AM, Corrina Masson wrote: > Let me know if you want me to add anything > > Good morning Nancy, > > Unfortunately we will not be able to provide service for your mother due > to the extensive protocol regarding scents. As stated by the primary > caregiver, no caregivers are to have any scented products which includes > all body products, shampoos, conditioner, deodorant, makeups, laundry > detergent, indoor and outdoor clothing and any personal items such as bag= s, > umbrellas, scarf etc.). Furthermore, our caregivers are unable to adhere = to > the extensive expectations surrounding protocol and charting. The demands > are unfortunately excessive and we will not be able to provide staff for > the hours requested. > > Thanks and have a great day, > > -- > > *Corrina Masson B.S.W, T.S* > > *Care Manager* > > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > > *4464 Ste. Catherine > Ouest* > > *Westmount, Qu**=C3=A9**bec* > > *H3Z 1R7* > > *Tel: 514 907 5065 - Fax: 514 907 5067* > > *corrinam**@homecareassistance.com* > > > > > > --=20 *Timothy Thomas* *Director of Client Care & Development* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *tt@homecareassistance.com * --94eb2c005326a2aaec055cc55262 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Looks good, I would just remove "charting" and l= eave it at protocol. please copy me in on the email. Thanks! On Mon, Oct 30, 2017 at 11:18 AM, Corrina Masson < corrinam@homecareassistance.com > wrote: Let me know if you want me to a= dd anything Good morning Nancy, Unfortunately we will not be able to provide service for your mother due t= o the extensive protocol regarding scents. As stated by the primary caregiv= er, no caregivers are to have any scented products which includes all body = products, shampoos, conditioner, deodorant, makeups, laundry detergent, ind= oor and outdoor clothing and any personal items such as bags, umbrellas, sc= arf etc.). Furthermore, our caregivers are unable to adhere to the extensiv= e expectations surrounding protocol and charting. The demands are unfortuna= tely excessive and we will not be able to provide staff for the hours reque= sted. Thanks and have a great day, = -- Corrina Masson B.S.W, T.S Care Manager <span style=3D"font-size:8p