--000000000000047ca7061a122810 Content-Type: multipart/alternative; boundary="000000000000047ca6061a12280f" --000000000000047ca6061a12280f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Can you confirm the full amount of the check ($12,748.08) was e-transferred back to the client? Cynthia Lum Client Account Specialist * Please note my email has changed: * clum@thekey.com 408-669-5030 TheKey.com [image: TheKey] On Fri, May 31, 2024 at 10:12=E2=80=AFAM wrote: > Thank you for your help. > > > > *From:* Timothy Thomas > *Sent:* Friday, May 31, 2024 9:24 AM > *To:* eclark@thekey.com > *Cc:* lisa.barker@thekey.com; laszlo.kovacs@thekey.com; > kate.goodrich@thekey.com; John Janiga ; Joey > Taylor ; Cynthia Lum > *Subject:* Re: Gerard Rochon - Montreal Client > > > > Refund completed. See attached. > > > > Thank you for the quick response. > > Tim > > > > On Fri, May 31, 2024 at 10:36=E2=80=AFAM Timothy Thomas w= rote: > > Thanks, I'll confirm when it's completed. > > > > On Fri, May 31, 2024 at 10:02=E2=80=AFAM wrote: > > Thanks, Tim. I don=E2=80=99t know enough about the interworkings of Treas= ury to > make that call w/o Laszlo or Kate signing off. Laszlo just sent a note vi= a > chat that we=E2=80=99re good to move forward, so you=E2=80=99re welcome t= o initiate that > back to him. > > > > Lisa please enter the refund in NS, and maybe note in the memo we receive= d > funds to JPMC and returned out of BMO. > > > > Elizabeth Clark > > Director > > > > > > > > *From:* Timothy Thomas > *Sent:* Friday, May 31, 2024 6:23 AM > *To:* eclark@thekey.com > *Cc:* laszlo.kovacs@thekey.com; kate.goodrich@thekey.com; John Janiga john.janiga@thekey.com>; Joey Taylor ; > lisa.barker@thekey.com; Cynthia Lum > *Subject:* Re: Gerard Rochon - Montreal Client > > > > We have sufficient funds in the vancouver account as we speak. > > > > On Fri, May 31, 2024 at 9:07=E2=80=AFAM wrote: > > Laszlo/Kate- > > > > Can we move money to a CAD account, such as Vancouver, from JPMC so we ca= n > etransfer out? > > > > Elizabeth Clark > > Director > > > > > > > > *From:* Timothy Thomas > *Sent:* Friday, May 31, 2024 6:06 AM > *To:* eclark@thekey.com > *Cc:* John Janiga ; Joey Taylor joey.taylor@thekey.com>; lisa.barker@thekey.com; Cynthia Lum clum@thekey.com> > *Subject:* Re: Gerard Rochon - Montreal Client > > > > Hi Liz, > > > > The client has demanded we return the funds today. A check will take too > long and if we're unable to deposit the funds then I suggest we etransfer= . > > > > On Fri, May 31, 2024 at 9:03=E2=80=AFAM wrote: > > Hello Tim & John- > > > > I am sorry to hear this, we do not have the ability to refund PAD payment= s > from JPMC but we can reach out to the bank about reversing the check that > we received, or return that to him via check today. > > > > Can you help me understand what happened here? How did we charge someone > $20k w/o their knowledge they would need to make that payment? > > > > Kind regards- > > >