Re: Care Commitment Required but we did not collect

From
Audra Williams <audraw@thekey.com>
To
Jaime Cittadino <jcittadino@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Beth Ann Rosario <bethann.rosario@thekey.com>, Chad Everitt <chad.everitt@thekey.com>, Jennifer Piper <jennifer.piper@thekey.com>, Kimberly Guerci <kguerci@thekey.com>
Date
Wed, 10 Apr 2024 07:28:31 -0700
Folder
INBOX
--0000000000000360000615bedb10 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team! Just an FYI- This is data that is coming out of NetSuite in raw format. NetSuite is just flagging all bees and saying whether or not payment was received. Please share reasons with myself and Chad so we can compile into one spreadsheet to share with Kevin. Best, On Wed, Apr 10, 2024 at 7:12=E2=80=AFAM Jaime Cittadino wrote: > Completed. > > On Wed, Apr 10, 2024 at 10:09=E2=80=AFAM Timothy Thomas w= rote: > >> I have two returning clients that came up. I added a note on the side as >> it wasn=E2=80=99t an option on the dropdown list. >> >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> >> >> On Wed, Apr 10, 2024 at 10:05=E2=80=AFAM Audra Williams >> wrote: >> >>> Thanks, Kim! >>> >>> I have asked Kevin about CT and he will add that as an option on the >>> spreadsheet and resend. >>> >>> Best, >>> >>> On Wed, Apr 10, 2024 at 6:43=E2=80=AFAM Kimberly Guerci >>> wrote: >>> >>>> Completed but I do have a few questions. We are tagging the approved >>>> referral exemptions(flex care, contracts, etc) as partnership rate >>>> exemptions in CC but they are still showing? Also, we should not have= any >>>> CT clients on the list since CC is not allowed in CT so wondering if w= e can >>>> have those automatically removed? >>>> >>>> On Wed, Apr 10, 2024 at 9:32=E2=80=AFAM Chad Everitt >>>> wrote: >>>> >>>>> Please review the attached and send back your response to Audra and m= e >>>>> re: why the Care Commitment was not collected for the clients in you= r >>>>> respective regions. Please have this information to us today. >>>>> >>>>> >>>>> >>>>> *Chad Everitt* >>>>> President- East Division & Canada >>>>> Mobile: 202.262.8318 >>>>> [image: TheKey] >>>>> >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Kevin Murray >>>>> Date: Tue, Apr 9, 2024 at 11:36=E2=80=AFPM >>>>> Subject: Care Commitment Required but we did not collect >>>>> To: Melissa Reyes , Chad Everitt >>>> chad.everitt@thekey.com>, Audra Williams , Tiffany >>>>> Silton >>>>> CC: Chris Gerard , Paul Kahn >>>> paul.kahn@thekey.com> >>>>> >>>>> >>>>> In preparation for the Board Meeting, I would like to get your help i= n >>>>> documenting rationale behind the 34 of 36 instances since 3/1 where C= are >>>>> Commitment was required based on stated intent but per NetSuite data = we did >>>>> not collect the $5,000 up-front payment. You will see that I have pr= ovided >>>>> a menu of choices for each client in Column O as follows: >>>>> >>>>> Oversight - Follow-up Needed >>>>> Negotiation to Retain >>>>> Canada - Timing of Implementation >>>>> Referral Facility Exemption >>>>> >>>>> I suspect that most are facility exemptions but i want to have >>>>> validation from you. >>>>> >>>>> thanks >>>>> >>>>> >>>>> *Kevin Murray* >>>>> Chief of Staff | *TheKey* >>>>> Mobile: 2

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