--0000000000000719bf0615bea2d7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Completed. On Wed, Apr 10, 2024 at 10:09=E2=80=AFAM Timothy Thomas wro= te: > I have two returning clients that came up. I added a note on the side as > it wasn=E2=80=99t an option on the dropdown list. > > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > > > On Wed, Apr 10, 2024 at 10:05=E2=80=AFAM Audra Williams wrote: > >> Thanks, Kim! >> >> I have asked Kevin about CT and he will add that as an option on the >> spreadsheet and resend. >> >> Best, >> >> On Wed, Apr 10, 2024 at 6:43=E2=80=AFAM Kimberly Guerci >> wrote: >> >>> Completed but I do have a few questions. We are tagging the approved >>> referral exemptions(flex care, contracts, etc) as partnership rate >>> exemptions in CC but they are still showing? Also, we should not have = any >>> CT clients on the list since CC is not allowed in CT so wondering if we= can >>> have those automatically removed? >>> >>> On Wed, Apr 10, 2024 at 9:32=E2=80=AFAM Chad Everitt >>> wrote: >>> >>>> Please review the attached and send back your response to Audra and me >>>> re: why the Care Commitment was not collected for the clients in your >>>> respective regions. Please have this information to us today. >>>> >>>> >>>> >>>> *Chad Everitt* >>>> President- East Division & Canada >>>> Mobile: 202.262.8318 >>>> [image: TheKey] >>>> >>>> >>>> ---------- Forwarded message --------- >>>> From: Kevin Murray >>>> Date: Tue, Apr 9, 2024 at 11:36=E2=80=AFPM >>>> Subject: Care Commitment Required but we did not collect >>>> To: Melissa Reyes , Chad Everitt >>> chad.everitt@thekey.com>, Audra Williams , Tiffany >>>> Silton >>>> CC: Chris Gerard , Paul Kahn >>> paul.kahn@thekey.com> >>>> >>>> >>>> In preparation for the Board Meeting, I would like to get your help in >>>> documenting rationale behind the 34 of 36 instances since 3/1 where Ca= re >>>> Commitment was required based on stated intent but per NetSuite data w= e did >>>> not collect the $5,000 up-front payment. You will see that I have pro= vided >>>> a menu of choices for each client in Column O as follows: >>>> >>>> Oversight - Follow-up Needed >>>> Negotiation to Retain >>>> Canada - Timing of Implementation >>>> Referral Facility Exemption >>>> >>>> I suspect that most are facility exemptions but i want to have >>>> validation from you. >>>> >>>> thanks >>>> >>>> >>>> *Kevin Murray* >>>> Chief of Staff | *TheKey* >>>> Mobile: 225-368-6471 >>>> [image: TheKey] >>>> >>> >> >> -- >> Audra Williams >> Director, Divisional Operations >> (425) 757-7027 >> TheKey.com >> >> >> [image: TheKey] >> > --0000000000000719bf0615bea2d7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Completed. On Wed, Apr 10, 2024 at 10:09=E2=80=AFAM Timothy Thoma= s < tt@thekey.com > wrote: I hav= e two returning clients that came up. I