--000000000000a84bd905dd937470 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi just curious if you review these with your team weekly? If you don't suggest a great opportunity to celebrate and learn weekly. ---------- Forwarded message --------- From: Medallia Feedback Date: Tue, Apr 26, 2022 at 3:00 PM Subject: Weekly Caregiver Exceptions Report To: Based on feedback, client and caregiver feedback is separated into 2 separate reports. This caregiver exception report includes all detractor responses organized by division. Share individual responses by sending the response page URL. Email ahodges@thekey.com with any issues or questions. View My Dashboard Division Business Unit Field Responsedate Link to Response Main Score Central Rockwall 4/22/22 12:48 PM Go to Response 4 Reason for CG NPS Score You'll don't pay enough for the people. Ill ness u have to do. Central Boise 4/20/22 7:59 AM Go to Response 5 Central Ohio 4/20/22 3:38 PM Go to Response 1 Reason for CG NPS Score I constantly has problem when I go to clock out I end up calling in to clock out and a lot of the questions that you ask when clocking out that=E2= =80=99s not respond or corresponds with night shift Central Ohio 4/20/22 9:58 AM Go to Response 3 Reason for CG NPS Score Phone Central Austin 4/22/22 7:26 AM Go to Response 5 Reason for CG NPS Score Still waiting for a paycheck from 03/11/22 Central Nebraska 4/26/22 6:35 AM Go to Response 2 Reason for CG NPS Score The pay is ridiculous for the work we do. The communication is awful N California Napa 4/26/22 10:50 AM Go to Response 0 Reason for CG NPS Score This job makes me feel like I have no help at all. Cant get in touch with the company to get more hours, I don=E2=80=99t even feel like I have a job = or one that cares at that. It=E2=80=99s pretty sad N California Napa 4/25/22 12:14 PM Go to Response 6 Reason for CG NPS Score Employees working day have alot of responsibilities that night person work should be equal if pay is the sake N East NJ 4/24/22 1:25 PM Go to Response 4 S California Central LA 4/20/22 4:51 PM Go to Response 5 Reason for CG NPS Score i have 2 months with no long hour ongoing shift i really need a job to pay my expenses but haven't gotten an update. S California Orange County 4/24/22 10:54 AM Go to Response 5 Reason for CG NPS Score Available shifts S East Palm Beach 4/26/22 7:24 AM Go to Response 5 Reason for CG NPS Score Low pay S East Palm Beach 4/26/22 8:57 AM Go to Response 2 --000000000000a84bd905dd937470 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi just curious if you review these with your team weekly?= If you don't suggest a great opportunity to celebrate and learn weekly= .=C2=A0 ---------- Forwarded message --------- From: Medallia Feedback <= ; noreply@medallia.com > Date: Tue, Apr 26, 2022 at 3:00 PM Subject: Weekly Caregiver Except= ions Report To: < angie.markwell@homecareassistance.com > =20 =20