Re: Amex Application-CANADA

From
Elizabeth Sparrow <beth.sparrow@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Ashley Mirone <amirone@thekey.com>, Eric Spurr <eric.spurr@thekey.com>, Matt Vijayan <mvijayan@thekey.com>, Matthew Neal <mneal@thekey.com>, Seth Poindexter <expense-support@homecareassistance.com>
Date
2022-09-22 12:45:33
Folder
INBOX
--000000000000e29a7b05e946ca17 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for the follow up. I will complete the application when I receive it with the provided La Jolla address. Warm regards, Beth On Thu, Sep 22, 2022 at 12:41 PM Timothy Thomas wrote: > 7777 Fay Ave #210La Jolla, CA 92037, USA > > > On Thu, Sep 22, 2022 at 12:40 PM Seth Poindexter expense-support@homecareassistance.com> wrote: > >> Hi Elizabeth, >> >> Eric will send you another application. Please use the La Jolla address >> as the application address. >> Once the card is issued, either I or someone will head over to the offic= e >> and forward the card to you. >> 7777 fay ave suite 210 >> >> >> >> >> Thanks, >> >> >> >> >> On Wed, 21 Sep at 2:31 PM , Timothy Thomas wrote: >> In the past a corporate employee was completing the Amex applications on >> behalf of Canadians and upon receipt, overnighting the card to Canada. I >> don't believe we're close to rolling out JP Morgan so can we not continu= e >> with this process in the interim? >> >> On Wed, Sep 21, 2022 at 2:07 PM Matt Vijayan wrote= : >> >>> Eric, Tim, >>> >>> A simple solution would be to issue a Canadian bank issued credit card >>> for the Canadian HCLs, now that Amex and potentially JP Morgan Chase cc= may >>> not be acceptable in Canada? Unfortunately, Beth is joining during a ph= ase >>> where the AMEX is not being offered to the Canadian employees. This wil= l >>> impact Amanda, Geoff and future HCLs and the process is administrativel= y, >>> challenging. >>> >>> Copying Seth, Ashley and Matt Neal for visibility. >>> >>> Best regards, >>> >>> Matt >>> >>> Matt Vijayan >>> Director of Sales, Canada >>> *Please note my email has changed:* >>> mvijayan@TheKey.com >>> (905) 592-0085 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Wed, Sep 21, 2022 at 1:57 PM Elizabeth Sparrow >> beth.sparrow@thekey.com> wrote: >>> >>>> Hi Eric, >>>> >>>> I have 2 separate expense issues that I'm still trying to set up. >>>> >>>> 1. Out-of-Pocket Reimbursements: My bank rejected the >>>> attempted reimbursement from a US account. I spoke to my bank and they= are >>>> not able to accept from US. I have reactivated an old banking account= with >>>> another Canadian bank that will accept US deposits. I sent Seth Poind= exter >>>> this banking information this morning asking to update to this banking >>>> account and to re-send the reimbursement amount. >>>> >>>> 2. AMEX application: (this was not denied) I am not able to complete >>>> the original Amex application because I don't have a US address. The l= ink >>>> to this application has expired. >>>> >>>> What I need is a new link to the Amex Application with directions how >>>> to bypass the Canadian Address issue. What US address can I use? Then = who >>>> do I need to follow-up with to ship it from the US to me. >>>> >>>> Thanks, >>>> Beth >>>> >>>> On Wed, Sep 21, 2022 at 1:37 PM Eric Spurr >>> expense-support@homecareassistance

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