--000000000000754cbe060c3b8a20 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for the update. Regards, *Chakera Dixon * Client Account Specialist * Please note my email has changed: * cdixon@thekey.com (408) 856-2418 Ext. 150015 TheKey.com [image: TheKey] On Sat, Dec 9, 2023 at 10:44=E2=80=AFAM Shawntel Sousa = wrote: > Hi all, > > I have received multiple emails about the CDHC letters for this couple > this week so I added everyone to this email to ensure that we are all > aware. > > I received the letters for this couple last night, I have uploaded them t= o > their files and added the authorization to their shift. I have also added > the previous shift worked to the authorization and removed the note from > their files indicating that we are waiting for the letters. > > Please take note that the clients are always told what hours they are > approved for ahead of time but they do not get their letters until the 1s= t > or 2nd week of the month. You can refer to the notes section of their cle= ar > care files to see if I have added a note pertaining to their letter on th= e > main page. > > Thank you all. > > *Thank you,* > > *Shawntel Sousa, LPN* > > Client Success Manager > > > Direct: 403-305-6588 Calgary Office: 403-301-3777 Vancouver Office: > 778-279-3634 > > *TheKey.ca * > > [image: TheKey] > > --000000000000754cbe060c3b8a20 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for the update.=C2=A0 Regards,= Chakera Dixon Client Account Specialist Please note my email has changed: cdixon@thekey.com (408) 856-2418 Ext. 150015 TheKey.com On Sat, Dec 9, 2023 at 10:44=E2=80=AFAM Shawn= tel Sousa < ssousa@thekey.com >= ; wrote: <div class=3D"gmail_default" style=3D"font-family:taho