Re: Care Academy Canada

From
Joey Taylor <joey.taylor@homecareassistance.com>
To
"Kelly H. Saintus" <ksaintus@careacademy.com>
CC
Audra Williams <audraw@homecareassistance.com>, Keri Thrush <kthrush@homecareassistance.com>, Timothy Thomas <tt@homecareassistance.com>
Date
Fri, 4 Feb 2022 10:
Folder
INBOX
--000000000000b39e9c05d732c8e2 Content-Type: text/plain; charset="UTF-8" Hey Kelly, This is a bit of a tricky situation as we operate from Quebec (French is the main language). I don't think we can get this program up and running until it is available in French as our francophone caregivers need to have the same tools and advantages as our English caregivers. We could face legal action if this is not the case. Thank you, On Fri, Feb 4, 2022 at 10:12 AM Kelly H. Saintus wrote: > Hi Audra, > > We do currently have other languages on the platform accessible via > subtitles for the caregivers, if a class is translated they would be able > to toggle to their selected language. However we do not currently have > French translations, I've ticketed your request with our content team. The > languages we currently do have are Russian, Hindi, Korean, Vietnamese, and > Spanish. All available via subtitles and final test questions. > > Joey did you have the caregiver and admin list ready for upload? I will > has the dashboard created. > > [image: www.careacademy.co] > > Kelly H. Saintus > > Sr. Account Relationship Manager > > Office: 1.866.227.3895 ext 713 > > Mobile: 617.249.0565 > > [image: linkedin, social icon] [image: facebook icon] > [image: blue, square, twitter > icon] > > > > *CareAcademy: Caring for a Client with COVID-19* > > > > > > > > On Thu, Feb 3, 2022 at 5:25 PM Audra Williams audraw@homecareassistance.com> wrote: > >> Thank you, Kelly! >> >> The other location that would be new in Montreal. @Joey Taylor >> is helping with this project and is >> based in Montreal. We would like to get this created for them. >> >> Do you have trainings in other languages, more specifically French? >> >> Best, >> >> >> On Thu, Feb 3, 2022 at 11:46 AM Kelly H. Saintus > ksaintus@careacademy.com> wrote: >> >>> >>> - Calgary was included on the list, you'd sent it in the first line >>> on the original request. >>> - Once they're moved billing will move to corp >>> - Are the other sites currently on CA or new? If they're new we >>> would need to do a bulk upload of their caregivers/admins to get >>> those dashboards set up. >>> >>> *Please let me know if you don't have the excel form for the uploads and >>> I will send it over* >>> >>> [image: www.careacademy.co] >>> >>> Kelly H. Saintus >>> >>> Sr. Account Relationship Manager >>> >>> Office: 1.866.227.3895 ext 713 >>> >>> Mobile: 617.249.0565 >>> >>> [image: linkedin, social icon] [image: facebook icon] >>> [image: blue, square, twitter >>> icon] >>> >>> >>> >>> *CareAcademy: Caring for a Client with COVID-19* >>> >>> >>> >>> >>> >>> >>> >>> On Thu, Feb 3, 2022 at 2:30 PM Audra Williams >> audraw@homecareassistance.com> wrote: >>> >>>> Thank you, Kelly! >>>> >>>> >>>> - Can we also have Calgary added to the corporate dashboard as well? >>>> - Can we also ensure that the local offices will not be charged for >>>> this after they come onto the corporate side? >>>> - How do we appropriately add the other sites that

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