--Apple-Mail-D50D0D25-26E6-43EA-955D-63CB40301E3C Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable I agree that we would need to have the French language in place. Kelly, I kn= ow that HCA is the largest nationwide homecare and that all of our sites use= Care Academy. Do you know what the timeline is for incorporating the French= language? Best, Audra N. Williams BHA, LPN Director of Business Support Home Care Assistance=20 Direct: 425-757-7027 --- > On Feb 4, 2022, at 7:19 AM, Joey Taylor wrote: >=20 > =EF=BB=BF > Hey Kelly, >=20 > This is a bit of a tricky situation as we operate from Quebec (French is t= he main language). I don't think we can get this program up and running unti= l it is available in French as our francophone caregivers need to have the s= ame tools and advantages as our English caregivers. We could face legal acti= on if this is not the case. >=20 > Thank you,=20 >=20 >> On Fri, Feb 4, 2022 at 10:12 AM Kelly H. Saintus wrote: >> Hi Audra, >> =20 >> We do currently have other languages on the platform accessible via subti= tles for the caregivers, if a class is translated they would be able to togg= le to their selected language. However we do not currently have French trans= lations, I've ticketed your request with our content team. The languages we c= urrently do have are Russian, Hindi, Korean, Vietnamese, and Spanish. All av= ailable via subtitles and final test questions.=20 >>=20 >> Joey did you have the caregiver and admin list ready for upload? I will h= as the dashboard created.=20 >>=20 >> Kelly H. Saintus=20 >> Sr. Account Relationship Manager >> Office: 1.866.227.3895 ext 713 >> Mobile: 617.249.0565 >> =20 >>=20 >> CareAcademy: Caring for a Client with COVID-19 >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >>> On Thu, Feb 3, 2022 at 5:25 PM Audra Williams wrote: >>> Thank you, Kelly! >>>=20 >>> The other location that would be new in Montreal. @Joey Taylor is helpi= ng with this project and is based in Montreal. We would like to get this cr= eated for them. =20 >>>=20 >>> Do you have trainings in other languages, more specifically French? >>>=20 >>> Best, >>>=20 >>>=20 >>>> On Thu, Feb 3, 2022 at 11:46 AM Kelly H. Saintus wrote: >>>> Calgary was included on the list, you'd sent it in the first line on th= e original request. >>>> Once they're moved billing will move to corp >>>> Are the other sites currently on CA or new? If they're new we would nee= d to do a bulk upload of their caregivers/admins to get those dashboards set= up.=20 >>>> Please let me know if you don't have the excel form for the uploads and= I will send it over >>>>=20 >>>>=20 >>>> Kelly H. Saintus=20 >>>> Sr. Account Relationship Manager >>>> Office: 1.866.227.3895 ext 713 >>>> Mobile: 617.249.0565 >>>> =20 >>>>=20 >>>> CareAcademy: Caring for a Client with COVID-19 >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>>> On Thu, Feb 3, 2022 at 2:30 PM Audra Williams wrote: >>>>> Thank you, Kelly! >>>>>=20 >>>>> Can we als