--000000000000b2b25306154d4f8e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable On the caregiver front - For TheKey.ca, we're working with Phil to add new GA4 events and conversions then tie it to the account so we can get more insights into which keywords are driving caregiver traffic. For Montreal, we got the language about apply for jobs on the landing pages this week, so I'm hoping that will cut down the caregiver inquiries. We'll take our learnings from TheKey.ca and apply it to the other markets as well though (once we have enough time to gather the data). Sincerely, On Thu, Apr 4, 2024 at 3:20=E2=80=AFPM Kira Farnham wrote: > Hi Tim, > > There isn't a way to notify the team of an abandoned / no-voicemail call > in the moment. However, I check the Callrail reports every Tuesday and > Thursday before sending the update email, and I can send an additional > email on Tuesdays alerting to these calls so the team can respond to them > sooner. Would that work? > > On the job inquiries from Montreal, Alexa and Phil are making a plan for > cutting down on those. Alexa will send you an update soon. > > Best, > > On Thu, Apr 4, 2024 at 12:14=E2=80=AFPM Timothy Thomas wr= ote: > >> Kira, is there anyway to notify the team that a care inquiry called and >> abandoned before getting through or leaving a VM? I'd like to try callin= g >> these back in the moment. >> >> I'm also seeing more job inquiries, especially in Montreal. Anything mor= e >> we can do to cut down on them? >> >> On Thu, Apr 4, 2024 at 3:08=E2=80=AFPM Joey Taylor >> wrote: >> >>> Hey Kira, >>> >>> *Montreal:* >>> 1. 438-885-2808 --> Caregiver looking for work >>> 2. 514-501-0100 --> Let me look into this one as Monday was a holiday >>> in Quebec so we had our on-call feature turned on. >>> >>> Thanks, >>> >>> On Thu, Apr 4, 2024 at 2:53=E2=80=AFPM Kira Farnham >>> wrote: >>> >>>> Hello all, >>>> >>>> I hope your week is going well. I've updated the Callrail sheet for >>>> this past week, and there are 4 care inquiries total: 2 care inquirie= s >>>> from Montreal - one can be found here >>>> , and >>>> the other can be found here >>>> - >>>> and 2 from the other offices which can be found here >>>> . >>>> Please review these calls and update the information in salesforce and= the >>>> sheet as needed. Thank you! >>>> >>>> Best, >>>> -- >>>> Kira Farnham >>>> >>>> Marketing Intern @ TheKey >>>> >>>> >>> >>> -- >>> >>> Joey Taylor >>> >>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > --=20 Alexa Graziani Senior Marketing Manager - Consumer Growth TheKey.com [image: TheKey] --000000000000b2b25306154d4f8e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable On the caregiver front -=C2=A0 Fo= r T