--000000000000fe4e6306154cbf42 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, There isn't a way to notify the team of an abandoned / no-voicemail call in the moment. However, I check the Callrail reports every Tuesday and Thursday before sending the update email, and I can send an additional email on Tuesdays alerting to these calls so the team can respond to them sooner. Would that work? On the job inquiries from Montreal, Alexa and Phil are making a plan for cutting down on those. Alexa will send you an update soon. Best, On Thu, Apr 4, 2024 at 12:14=E2=80=AFPM Timothy Thomas wrot= e: > Kira, is there anyway to notify the team that a care inquiry called and > abandoned before getting through or leaving a VM? I'd like to try calling > these back in the moment. > > I'm also seeing more job inquiries, especially in Montreal. Anything more > we can do to cut down on them? > > On Thu, Apr 4, 2024 at 3:08=E2=80=AFPM Joey Taylor wrote: > >> Hey Kira, >> >> *Montreal:* >> 1. 438-885-2808 --> Caregiver looking for work >> 2. 514-501-0100 --> Let me look into this one as Monday was a holiday >> in Quebec so we had our on-call feature turned on. >> >> Thanks, >> >> On Thu, Apr 4, 2024 at 2:53=E2=80=AFPM Kira Farnham >> wrote: >> >>> Hello all, >>> >>> I hope your week is going well. I've updated the Callrail sheet for thi= s >>> past week, and there are 4 care inquiries total: 2 care inquiries from >>> Montreal - one can be found here >>> , and >>> the other can be found here >>> - >>> and 2 from the other offices which can be found here >>> . >>> Please review these calls and update the information in salesforce and = the >>> sheet as needed. Thank you! >>> >>> Best, >>> -- >>> Kira Farnham >>> >>> Marketing Intern @ TheKey >>> >>> >> >> -- >> >> Joey Taylor >> >> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --000000000000fe4e6306154cbf42 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, There isn't a way to notify= the team=C2=A0 of an abandoned / no-voicemail call in the moment. However,= I check the Callrail reports every Tuesday and Thursday before sending the= update email, and I can send an additional email on Tuesdays alerting to t= hese calls so the team can respond to them sooner. Would that work?=C2=A0 On the job inquiries from Montreal, Alexa and Phil = are making a plan for cutting down on those. Alexa will send you an update = soon.=C2=A0 Best, On Thu, Apr 4, 2024 at 12:1= 4=E2=80=AFPM Timothy Thomas < tt@thekey.= com > wrote: Kira, is there anyway to notify the team that a care in= quiry called and abandoned before getting through or leaving a VM? I'd = like to try calling these back in the moment. I'= m also seeing more job