--Apple-Mail-F1C481CB-3364-4E42-85AC-5F2ED77B6D3F Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Sounds good Maria Licoudis RN Client Success Manager= 514-90= 7-5065 T= heKey.ca = On Au= g 15, 2023, at 5:13 PM, Joey Taylor <joey.taylor@thekey.com> wrote: =EF=BB=BF= Here is how I would write it, please let me know what you t= hink: "Good Afternoon Gina, As per the contract, we have a 48-= hour cancelation policy. This was already discussed with Paul as was th= e price. Your family decided to move your mom without letting anyone kn= ow and are therefore subject to paying that cancelation fee. We have the sam= e agreement with our caregivers/LPN and have to pay them for any shifts canc= eled within 48 hours, I will be on vacation as of tomorrow. Please pay= the invoice at your earliest convenience. Thank you," ---------- Fo= rwarded message --------- From: Gina Zelnick < ginatzelnick@icloud.com > Date: Tue, Aug 1= 5, 2023 at 4:07=E2=80=AFPM Subject: Fwd: Facture/Invoice 49787 Home Care A= ssistance Montr=C3=A9al / Soins =C3=A0 Domicile To: Joey Taylor < joey.taylor@thekey.com > Cc: P= aul Teitelbaum < pt@alumni.upenn.ed= u > Joey This is= not correct. Please call Paul at 1-917-747-6806. T= hanks. Sent from my iPad B= egin forwarded message: From: adminmtl@homecareassistance.com Date: August 15, 2023= at 12:16:07 PM MDT To: simonfinkelstein@videotron.ca Cc: ginatzelnick@icloud= .com Subject: Facture/Invoice 49787 Home Care Assistance Mo= ntr=C3=A9al / Soins =C3=A0 Domicile =EF=BB=BF Marily= n Schiff: Votre facture est ci-jointe. Les frais seront trai= t=C3=A9s selon votre mode de paiement. Si vous payez par virement In= terac, svp envoyer le montant total =C3=A0 adminmtl@homecareassistance.com . SVP= , mettre en r=C3=A9f=C3=A9rence votre num=C3=A9ro de facture. Notez que vous= n'avez pas besoin de mot de passe pour virement Interac. Merci de f= aire affaire avec nous. Nous l'appr=C3=A9cions beaucoup. -----------= --------------------------------