--000000000000b6d6e60606fbb693 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Timothy Thomas let's do Tuesday. I'll regroup with Mark on the ring groups and also setting up canada in my call center phone system (it's a studio thing I don't think we've shown you yet Mark so this is a good opportunity to learn that piece). Thanks! GW Gabrielle Wolfe * Please note my email has changed: * gwolfe@thekey.com +1-360-502-3020 TheKey.com [image: TheKey] On Thu, Oct 5, 2023 at 10:27=E2=80=AFAM Gabrielle Wolfe = wrote: > @Mark Warner did you already set up ring groups > for my team to transfer calls to? If not, this probably has to push to > Tuesday. > > GW > > Gabrielle Wolfe > * Please note my email has changed: * > gwolfe@thekey.com > +1-360-502-3020 > TheKey.com > [image: TheKey] > > > On Thu, Oct 5, 2023 at 10:05=E2=80=AFAM Timothy Thomas wr= ote: > >> We definitely want the urgent transfers. I=E2=80=99m ok going live tonig= ht. >> >> On Thu, Oct 5, 2023 at 12:31=E2=80=AFPM Gabrielle Wolfe >> wrote: >> >>> Also @Mark Warner did you make them ring >>> groups for us to transfer urgent fast starts to, or @Timothy Thomas >>> would you rather not get transfers and just get emails? >>> >>> GW >>> >>> Gabrielle Wolfe >>> * Please note my email has changed: * >>> gwolfe@thekey.com >>> +1-360-502-3020 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Thu, Oct 5, 2023 at 9:30=E2=80=AFAM Gabrielle Wolfe >>> wrote: >>> >>>> Good point! Do you want us to try to push it live today? I definitel= y >>>> do not want it to go live on a Friday and then have friday night plus = 3 >>>> days where issues might happen but support staff is out of office. >>>> >>>> GW >>>> >>>> Gabrielle Wolfe >>>> * Please note my email has changed: * >>>> gwolfe@thekey.com >>>> +1-360-502-3020 >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Thu, Oct 5, 2023 at 9:28=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> FYI Monday is a holiday in Canada so we are closed. >>>>> >>>>> On Thu, Oct 5, 2023 at 12:27=E2=80=AFPM Gabrielle Wolfe >>>>> wrote: >>>>> >>>>>> Let's shoot for Monday so we have some business days after golive to >>>>>> make sure we have people available to address any issues. >>>>>> >>>>>> I'll send the DIDs shortly Mark. >>>>>> >>>>>> Thanks! >>>>>> >>>>>> GW >>>>>> >>>>>> Gabrielle Wolfe >>>>>> * Please note my email has changed: * >>>>>> gwolfe@thekey.com >>>>>> +1-360-502-3020 >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> On Thu, Oct 5, 2023 at 7:42=E2=80=AFAM Mark Warner >>>>>> wrote: >>>>>> >>>>>>> Great! Once I have the DIDs from Gabrielle, that'll be the sign th= e >>>>>>> Call Center is ready for your Intake calls. At that point, we'll s= et up a >>>>>>> date/time when you'd like to actually implement. >>>>>>> >>>>>>> Thanks! >>>>>>> >>>>>>> On Thu, Oct 5, 2023 at 9:33=E2=80=AFAM Timothy Thomas wrote: >>>>>>> >>>>>>>> Yes that's correct Mark >>>>>>>> >>>>>>>> On Thu, Oct 5, 2023 at 10:22=E2=80=AFAM Mark Warner >