Fwd: Tom Schnitzer (Winnipeg) - Pay Via Paper Check For 2-3 Months - [#673447]

From
Marc Atkinson <billing@thekey.com>
To
bboxall@thekey.com
CC
tt@thekey.com, clum@thekey.com, sheina.stone@thekey.com, lito.delapena@thekey.com
Date
Tue, 20 Feb 2024 18:17:51 +0000
Folder
INBOX
----==_mimepart_65d4eccfb92fd_1d93fbf9ec7db2832037071 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Brian, Please see my note below regarding the upcoming payment sit= uation for client Tom Schnitzer (https://hcawinnipeg.clearcareonline.ca/c= lients/1000000000016652/). Can you please confirm that you are aware = of this situation and advised Colin Mavens to drop off paper checks to yo= ur office? If so, can you please advise us on how you will be getting the= funds to our Payments Department? Hi Tim - Paper checks are generall= y not accepted and will need your approval. Please review and provide us = with your approval of this. Hi Payments Team, For Winnipeg client= Tom Schnitzer, please do not charge the PAD on file for today's invoice.= More than likely, this client is going to be paying via paper check for = the forseeable future and will be delivering checks to Brian Boxcall in t= he local office. Thank you. = = On Tue, 20 Feb at 1:12 PM , Tom Schnitzer (Winnipeg) wrote: Received phone call from client's friend/P= ayer Colins Mavins regarding payments for the next 2-3 months. He claims = there is an issue with the client's government funded checking account. T= he client receives $2,200.00 biweekly from the government and the funds a= re deposited into a different checking account. The automatic withdrawals= we are processing from the PAD is not the government funded account and = at this point, the funds in the client's private account are being deplet= ed. They now need to use the government funded account but can only use p= aper checks to pay out of it. Colin told me that this should take 2-3 mon= ths to use the funds available in the government account before we can sw= itch back to automatic payments through the PAD. He told me that Bria= n Boxall in the LO is aware of this and advised Colin to drop checks off = to the local office. I told Colin that I will need to connect with the ap= propriate parties to get this situated and to come to a resolution. I tol= d him that the next invoice is going to be billed later today and to drop= a paper check off to Brian. The account is completely up to date as = of now. ----==_mimepart_65d4eccfb92fd_1d93fbf9ec7db2832037071 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit Hi Brian, Please see my note below regarding the upcoming payment situation for client Tom Schnitzer ( https://hcawinnipeg.clearcareonline.ca/clients/1000000000016652/ ). Can you please confirm that you are aware of this situation and advised Colin Mavens to drop off paper checks to your office? If so, can you please advise us on how you will be getting the funds to our Payments Department? Hi Tim - Paper checks are generally not accepted and will need your approval. Please review and provide us with your approval of this. Hi Payments Team, For Winnipeg client Tom Schnitzer, please do not charge the PAD on file for today's invoice. More than likely, this client is goi

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