Re: Tom Schnitzer (Winnipeg) - Pay Via Paper Check For 2-3 Months - [#673447]

--0000000000000bd1450611d4401f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Spoke to him this morning. I can accept the checks in the office. On Tue, Feb 20, 2024 at 12:17=E2=80=AFPM Marc Atkinson = wrote: > Hi Brian, > > Please see my note below regarding the upcoming payment situation for > client Tom Schnitzer ( > https://hcawinnipeg.clearcareonline.ca/clients/1000000000016652/). > > Can you please confirm that you are aware of this situation and advised > Colin Mavens to drop off paper checks to your office? If so, can you plea= se > advise us on how you will be getting the funds to our Payments Department= ? > > Hi Tim - Paper checks are generally not accepted and will need your > approval. Please review and provide us with your approval of this. > > Hi Payments Team, > > For Winnipeg client Tom Schnitzer, please do not charge the PAD on file > for today's invoice. More than likely, this client is going to be paying > via paper check for the forseeable future and will be delivering checks t= o > Brian Boxcall in the local office. > > Thank you. > > On Tue, 20 Feb at 1:12 PM , Tom Schnitzer (Winnipeg) > wrote: > Received phone call from client's friend/Payer Colins Mavins regarding > payments for the next 2-3 months. He claims there is an issue with the > client's government funded checking account. The client receives $2,200.0= 0 > biweekly from the government and the funds are deposited into a different > checking account. The automatic withdrawals we are processing from the PA= D > is not the government funded account and at this point, the funds in the > client's private account are being depleted. They now need to use the > government funded account but can only use paper checks to pay out of it. > Colin told me that this should take 2-3 months to use the funds available > in the government account before we can switch back to automatic payments > through the PAD. > > He told me that Brian Boxall in the LO is aware of this and advised Colin > to drop checks off to the local office. I told Colin that I will need to > connect with the appropriate parties to get this situated and to come to = a > resolution. I told him that the next invoice is going to be billed later > today and to drop a paper check off to Brian. > > The account is completely up to date as of now. > > > 673447:611100 > --=20 Brian Boxall Client Success Manager Direct 431 887 1785 Office 204 489 6000 TheKey.ca [image: TheKey] --0000000000000bd1450611d4401f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Spoke to him this=C2=A0morning. I can a= ccept the checks in the office. On Tue, Feb 20, 2024 at 12:17=E2=80=AF= PM Marc Atkinson < billing@thekey.c= om > wrote: Hi Brian, Please see my note below regarding the upcoming payment si= tuation for client Tom Schnitzer ( ht= tps://hcawinnipeg.clearcareonline.ca/clients/1000000000016652/ ). Can you please confirm that you are aware of this situati