Re: Detractor Alert: Alessandra Bitelli | 1000000000023361

From
Keri Thrush <kthrush@thekey.com>
To
Cheryl Cartwright <ccartwright@thekey.com>
CC
Loving Home Care <clientservice@thekey.com>, Loving Home Care <aruffin@thekey.com>, Timothy Thomas <tt@thekey.com>, Angie Markwell <angie.markwell@thekey.com>
Date
Mon, 6 Feb 2023 10:10:40 -0800
Folder
INBOX
--0000000000008bf23f05f40bf325 Content-Type: text/plain; charset="UTF-8" Hi, Cheryl. Passing off the detractor below in order to initiate next steps and contacting the POC directly. Thank you! On Mon, Feb 6, 2023 at 8:58 AM Medallia wrote: > Client Name: Alessandra Bitelli > > CC ID: 1000000000023361 > > Primary Contact: Alessandro Bitelli > > PC Contact Info: a.bitelli58@gmail.com / +6043417750 > > Survey Delivery: Email > > > Division: Canada > > Business Unit: Vancouver > > Tenure: More Than 52 Weeks > > Actual Customer Segment: Elephant > > Stated Customer Segment: > > Survey: Relationship 2 > > Main Score: 6 > > Comments: Lianne has been my mother's caregiver for many years and > continues to show great care and compassion for her Like Lianne, Sheila has > attended to my mother for some years and is gentle and very caring with her > good communication, but very expensive > > > Please click here to see the full survey response and learn more about the > client: https://hca.medallia.com/hca/respInvForm.do?surveyid=200000 > --0000000000008bf23f05f40bf325 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl. Passing off the detractor belo= w in order to initiate next steps and contacting the POC directly. Thank yo= u! On Mon, Feb 6, 2023 at 8:58 AM Medallia &lt; noreply@app.medallia.com &gt; wrote: Client Name: Alessandra Bitel= li CC ID: 1000000000023361 Primary Contact: Alessandro Bitelli = PC Contact Info: a.bitelli58@gmail.com / +6043417750 Survey Delivery: Ema= il Division: Canada Business Unit: Vancouver = Tenure: More Than 52 Weeks Actual Customer Segment: Elephant = Stated Customer Segment: Survey: Relationship 2 Main Sc= ore: 6 Comments: Lianne has been my mother&#39;s caregiver for many = years and continues to show great care and compassion for her Like Lianne, Sheila has attended to my mother for some years and is gentle = and very caring with her good communication, but very expensive Please click here= to see the full survey response and learn more about the client: https://hca.medallia.com/hca/respInvForm.do?surveyid=3D200000 --0000000000008bf23f05f40bf325--

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