--0000000000000e036805f26926b8 Content-Type: multipart/alternative; boundary="0000000000000e036605f26926b7" --0000000000000e036605f26926b7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great proposal Kathryn. Best regards, Matt Matt Vijayan, B.Sc., MBA, CCPE Director of Sales, Canada *Please note my email has changed:* mvijayan@TheKey.com TheKey.com [image: TheKey] On Mon, Jan 16, 2023 at 5:19 PM Kathryn Nester wrote: > Hi Beth, > > Thank you for the update. Allison is going to put all the details from he= r > discussion into a care plan for our team. We are also going to host a > google meets session for anyone regular there or anyone that recently sai= d > they didn't want to go back to provide clarity on the actual requirements > and expectations. Hopefully the staff that did not want to return will > change their mind. > > To clarify, are our staff still expected to do meal prep and cooking for > the entire facility, or are they going to let their staff with the > certificate handle this? It still seems odd to me to have us do this when > they have certified food handlers on shift.. > > Allison and I also spoke this morning about the 9-9 shifts on how our > staff often get moved to other tasks because no one is trained on the > seizure requirements for a particular resident. Do we feel a training or > shadow shift of some sort could be worthwhile for this? > > Thanks, > Kathryn > > On Mon, Jan 16, 2023 at 4:31 PM Matt Vijayan wrote: > >> Thank you Beth. >> >> Best regards, >> >> Matt >> >> Matt Vijayan, B.Sc., MBA, CCPE >> Director of Sales, Canada >> *Please note my email has changed:* >> mvijayan@TheKey.com >> >> TheKey.com >> [image: TheKey] >> >> >> On Mon, Jan 16, 2023 at 3:18 PM Elizabeth Sparrow > beth.sparrow@thekey.com> wrote: >> >>> Hi all, >>> >>> To close this loop. >>> >>> Had a follow-up call with Odelia from North Lodge this afternoon. >>> >>> She thought Allison was "lovely!" We didn't repeat the details of their >>> discussions & you have Allison's notes. >>> >>> Odelia was very understanding of the perceptions that our staff could >>> have had about the assignments. She did report to her leadership that H= CA >>> was doing an investigation and she is reporting back to them tomorrow. = I >>> offered to attend, but she didn't feel that was necessary because it wa= s >>> resolved. Reviewed that we would still like to host a lunch for their >>> leadership team, she will let me know a date. >>> >>> They are now caught up on Christmas Stat holidays, and vacations days >>> for their staff so we will see fewer shift requests at the moment. >>> >>> Furthered the discussion on safe food handling certification. I offere= d >>> that we are open to a discussion if there would be a benefit for our st= aff >>> who work regularly to be trained. (6 hours online course $30) For now, = they >>> have enough of their staff trained and only 40% on shift need to be >>> certified, a certified person just need