--000000000000d9f13b05f268fbbe Content-Type: multipart/alternative; boundary="000000000000d9f13805f268fbbd" --000000000000d9f13805f268fbbd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Beth, Thank you for the update. Allison is going to put all the details from her discussion into a care plan for our team. We are also going to host a google meets session for anyone regular there or anyone that recently said they didn't want to go back to provide clarity on the actual requirements and expectations. Hopefully the staff that did not want to return will change their mind. To clarify, are our staff still expected to do meal prep and cooking for the entire facility, or are they going to let their staff with the certificate handle this? It still seems odd to me to have us do this when they have certified food handlers on shift.. Allison and I also spoke this morning about the 9-9 shifts on how our staff often get moved to other tasks because no one is trained on the seizure requirements for a particular resident. Do we feel a training or shadow shift of some sort could be worthwhile for this? Thanks, Kathryn On Mon, Jan 16, 2023 at 4:31 PM Matt Vijayan wrote: > Thank you Beth. > > Best regards, > > Matt > > Matt Vijayan, B.Sc., MBA, CCPE > Director of Sales, Canada > *Please note my email has changed:* > mvijayan@TheKey.com > > TheKey.com > [image: TheKey] > > > On Mon, Jan 16, 2023 at 3:18 PM Elizabeth Sparrow > wrote: > >> Hi all, >> >> To close this loop. >> >> Had a follow-up call with Odelia from North Lodge this afternoon. >> >> She thought Allison was "lovely!" We didn't repeat the details of their >> discussions & you have Allison's notes. >> >> Odelia was very understanding of the perceptions that our staff could >> have had about the assignments. She did report to her leadership that HC= A >> was doing an investigation and she is reporting back to them tomorrow. I >> offered to attend, but she didn't feel that was necessary because it was >> resolved. Reviewed that we would still like to host a lunch for their >> leadership team, she will let me know a date. >> >> They are now caught up on Christmas Stat holidays, and vacations days fo= r >> their staff so we will see fewer shift requests at the moment. >> >> Furthered the discussion on safe food handling certification. I offered >> that we are open to a discussion if there would be a benefit for our sta= ff >> who work regularly to be trained. (6 hours online course $30) For now, t= hey >> have enough of their staff trained and only 40% on shift need to be >> certified, a certified person just needs to be in the building as a >> resource. >> >> Unless there are any questions this situation is resolved. >> Beth >> >> On Fri, Jan 13, 2023 at 4:43 PM Allison Brennan > allison.brennan@homecareassistance.com> wrote: >> >>> Hi everyone, >>> >>> I went to North Lodge this afternoon and spent 90 minutes talking with >>> Odelia White and I have a very crystal