--0000000000009fc4de05e33c0e9b Content-Type: multipart/alternative; boundary="0000000000009fc4dd05e33c0e9a" --0000000000009fc4dd05e33c0e9a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will do -- Thanks for the tip! On Thu, Jul 7, 2022 at 3:25 PM John Andrew Hawkins wrote: > That is fantastic speed. I'd recommend submitting a ticket to > itsupport@thekey.com > > On Thu, Jul 7, 2022 at 12:24 PM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> Hi John, >> >> My speed test: >> [image: Screen Shot 2022-07-07 at 3.09.06 PM.png] >> >> Sydney Liu also is experiencing similar issues this week. Here is her >> speed test: >> [image: unnamed.png] >> >> >> Best, >> >> Taneshia >> >> On Thu, Jul 7, 2022 at 2:55 PM John Hawkins >> wrote: >> >>> Taneshia, >>> Can you run a speedtest on your computer? >>> https://www.speedtest.net/ >>> >>> On Thu, Jul 7, 2022 at 11:50 AM Isabelle La wrote: >>> >>>> Yes, we can assist if bandwidth is the issue. I=E2=80=99ve CC-Ed John = here who >>>> should be able to help you evaluate your current speeds and what to >>>> increase it to. >>>> >>>> John - can you please assist their team with evaluating and increasing >>>> bandwidth? >>>> >>>> On Thu, Jul 7, 2022 at 11:44 AM Timothy Thomas wrote: >>>> >>>>> Hi Isabelle. >>>>> >>>>> I spoke with Taneshia this morning who has been experiencing many cal= l >>>>> drops with 8X8 when in the office. I know this is common with VOIP sy= stems >>>>> and can possibly be corrected with higher bandwidth or better wifi >>>>> equipment. Is this something that you can assist with for our Toronto >>>>> office? >>>>> >>>>> Thanks >>>>> Tim >>>>> >>>>> >>>>> -- >>>>> Tim Thomas >>>>> Head of Canada Division >>>>> *Please note my email has changed:* >>>>> tt@TheKey.com >>>>> (514) 591-9387 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>> -- >>>> -- >>>> *Isabelle La * >>>> Project Management, IT Dept. >>>> * Please note my email has changed: * >>>> ila@thekey.com >>>> Direct: 650-231-5733 >>>> Fax: 919-377-9020 >>>> >>>> TheKey.com >>>> [image: TheKey] >>>> >>> --0000000000009fc4dd05e33c0e9a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will do -- Thanks for the tip! On Thu, Jul 7= , 2022 at 3:25 PM John Andrew Hawkins < jhawkins@thekey.com > wrote: That is fantasti= c speed. I'd recommend submitting a ticket to itsupport@thekey.com On Thu, Jul 7, 2022 at 12:24 PM Taneshia Pers= aud < ta= neshia.persaud@thekey.com > wrote: Hi=C2=A0John, My speed test: Sydney Liu also is ex= periencing similar issues this week. Here is her speed test: <img src=3D"cid:ii_l5bf1=