--000000000000cf4b9005e33c0bc3 Content-Type: multipart/alternative; boundary="000000000000cf4b8f05e33c0bc2" --000000000000cf4b8f05e33c0bc2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That is fantastic speed. I'd recommend submitting a ticket to itsupport@thekey.com On Thu, Jul 7, 2022 at 12:24 PM Taneshia Persaud wrote: > Hi John, > > My speed test: > [image: Screen Shot 2022-07-07 at 3.09.06 PM.png] > > Sydney Liu also is experiencing similar issues this week. Here is her > speed test: > [image: unnamed.png] > > > Best, > > Taneshia > > On Thu, Jul 7, 2022 at 2:55 PM John Hawkins > wrote: > >> Taneshia, >> Can you run a speedtest on your computer? >> https://www.speedtest.net/ >> >> On Thu, Jul 7, 2022 at 11:50 AM Isabelle La wrote: >> >>> Yes, we can assist if bandwidth is the issue. I=E2=80=99ve CC-Ed John h= ere who >>> should be able to help you evaluate your current speeds and what to >>> increase it to. >>> >>> John - can you please assist their team with evaluating and increasing >>> bandwidth? >>> >>> On Thu, Jul 7, 2022 at 11:44 AM Timothy Thomas wrote: >>> >>>> Hi Isabelle. >>>> >>>> I spoke with Taneshia this morning who has been experiencing many call >>>> drops with 8X8 when in the office. I know this is common with VOIP sys= tems >>>> and can possibly be corrected with higher bandwidth or better wifi >>>> equipment. Is this something that you can assist with for our Toronto >>>> office? >>>> >>>> Thanks >>>> Tim >>>> >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> -- >>> -- >>> *Isabelle La * >>> Project Management, IT Dept. >>> * Please note my email has changed: * >>> ila@thekey.com >>> Direct: 650-231-5733 >>> Fax: 919-377-9020 >>> >>> TheKey.com >>> [image: TheKey] >>> >> --000000000000cf4b8f05e33c0bc2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That is fantastic speed. I'd recommen= d submitting a ticket to itsupport@= thekey.com On= Thu, Jul 7, 2022 at 12:24 PM Taneshia Persaud < taneshia.persaud@thekey.com > wrote: = Hi=C2=A0John, My speed test: Sydney Liu also is experiencing similar issues this week. Here is her s= peed test: = Best, Taneshia On Th= u, Jul 7, 2022 at 2:55 PM John Hawkins < john.hawkins@thekey.com > wrote: <blockquote class=3D"gmail_quote" styl