--00000000000066e0c405f5cec066 Content-Type: multipart/alternative; boundary="00000000000066e0b705f5cec065" --00000000000066e0b705f5cec065 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I think some of the care givers may have issues with the clock ins or the app on their phone. I should have added that to my report. It is usually repeat people. Also I have had some issues when I add a shift if I forget to =E2=80=9Cuntick=E2=80=9D the caregiver confirmation box that seems to ca= use problems even if re put it in and untick it. I can fix this though and get them to use it properly. Or have an ambassador follow up. Thank you, Jamie On Tue, Feb 28, 2023 at 6:21 PM Jamie Currie wrote: > Read and understood. > > On Tue, Feb 28, 2023 at 11:10 AM Timothy Thomas wrote: > >> Thanks Mina. >> >> On Tue, Feb 28, 2023 at 2:09=E2=80=AFPM Mina Levy = wrote: >> >>> Thank you for the update, seeing our Montreal stats definitely >>> encourages to get more caregivers to understand and use the app >>> on a regular basis. >>> >>> Kind regards. >>> >>> >>> >>> Mina Levy >>> >>> >>> >>> *G=C3=A9rante du Personnel** Staffing Manager* >>> >>> Tel: 514.907.5065 | Fax: 514.221.4265 >>> >>> mina.levy@homecareassistance.com | >>> Homecareassistancemontreal.ca >>> >>> >>> >>> On Tue, Feb 28, 2023 at 12:15=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> Good morning On-Call Managers, >>>> >>>> I met with Chuck today to discuss our goal of hitting 90% compliance o= n >>>> caregiver connect app adoption. We're making great progress but it has= been >>>> noted that our compliance is slightly lower on weekends. This can be d= ue to >>>> a number of factors but we're relying on you to assist us with this >>>> project. On the screenshots below, you will see that the first stats a= re >>>> based on the date range of Feb 20th to 24th and the second screenshot = is >>>> for this past weekend the 25th and 26th. Each office sees between a 2%= and >>>> 4% drop on weekends. >>>> >>>> We know you're busy on the weekends but please do all you can to >>>> encourage compliance and if certain caregivers are struggling, take no= te of >>>> their names and communicate this to their local caregiver ambassador s= o >>>> they can follow up with additional training. - Thank you and let me kn= ow if >>>> you have any questions. >>>> [image: Screenshot 2023-02-28 at 11.28.31 AM.png] >>>> [image: Screenshot 2023-02-28 at 11.27.25 AM.png] >>>> On Tue, Feb 7, 2023 at 2:34=E2=80=AFPM Charles Terlesky >>> cterlesky@homecareassistance.com> wrote: >>>> >>>>> Hi On-Call Specialists, >>>>> >>>>> I am Canada's Regional Caregiver Ambassador for those who haven't met >>>>> me. I just wanted to let you know about some issues we are having wit= h the >>>>> utilization of the caregiver app. The main goal is to have all of our >>>>> caregivers using the caregiver app full-time, all the time. >>>>> >>>>> We are seeing more caregivers manually clocked in by "On-Call" and >>>>> "Weekend